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Restaurant Manager

AT Cinemark
Cinemark

Restaurant Manager

El Paso, TX

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Join Our Team:

A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning - a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide.

Role Summary:
A Restaurant Manager oversee the day-to-day operations and performance of the restaurant. They will take an active role in the development, training, planning and execution required for building a team in a restaurant. They will manage Team Members and the process for delivering quality service to all Guests within the restaurant. A Restaurant Manager will adhere to Cinemark's brand standards for timeliness, accuracy, guest service, and experience!

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Responsibilities:

The essential duties and responsibilities of a Restaurant Manager include, but are not limited to, the following:

  • Trains and coaches Team Members to serve Guests in a courteous and timely manner
  • Interacts verbally with Guests creating a friendly and upbeat atmosphere
  • Completes assigned administrative functions
  • Ensures cash handling procedures are completed according to company and brand policy
  • Manages service of alcohol according to all state and federal laws and regulations
  • Organizes and promotes events with the purpose of driving sales and traffic
  • Conducts regular inventory and ordering as necessary
  • Ensures the maintenance of all associated equipment
  • Adheres to budgets, increases profits through cost managements and sales growth
  • Knowledgeable on industry trends
  • Ensures that Team Members follow the dress code
  • Learns and follows the policies and procedures as established in Cinemark's Guidelines. Enforces these with all staff fairly and consistently
  • Reports all Employee relations issues to the General Manager (In the absence of the General Manager, management should report Employee relations issues to www.convercent.com)
  • All management members must follow the Employee Relations Reporting Protocol
  • All management members are held at a high work ethic standard and code of conduct
  • Consistently identifies and sanitizes Employee and Guest high-contact areas
  • Properly utilizes Personal Protective Equipment while completing position-specific tasks
  • Adapts to the frequency and scope of required cleaning tasks
  • Properly addresses any safety or security issues (trip hazards, lighting, suspicious persons, etc.)
  • Performs other work-related duties as assigned

Requirements:

  • Must be at least 18 years of age
  • High School or G.E.D. graduate preferred
  • Minimum of 2-5 years of restaurant supervisory experience preferred
  • Completion of three basic courses (Management Foundations, Annual Certifications, and MAP Core) within Cinemark's Management Accreditation Program
  • Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required
  • Management members who work with alcohol are required to complete a Safe Alcohol Service training program
  • Availability to work flexible hours which include evenings, weekends, and holidays
  • Requires regular and consistent attendance
  • Has an energetic and friendly attitude during each shift
  • Provides excellent Guest service
  • Accurate cash handling and basic math skills
  • Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively and regularly converse in and comprehend English
  • Ability to work in a team environment and independently
  • Ability to take and follow direction
  • Responds with a sense of urgency
  • Excellent time management, organizational skills, and attention to detail
  • Ability to recruit, train, and lead others
  • Must be able to resolve conflict
  • Bilingual English/Spanish preferred

Physical and Environmental Requirements:

  • Frequent bending, kneeling, and lifting up to 50 lbs.
  • Frequent standing, walking and reaching around the theater.
  • Noise level may be moderate to high at times.
  • Be able to work in a standing position for extended periods of time.

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

DISCLAIMER: This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description.

All Cinemark theatres are designated smoke-free workplaces. This includes vapor, electronic, conventional, cigars, etc.

Cinemark is an Equal Opportunity Employer

Client-provided location(s): El Paso, TX, USA
Job ID: cinemark-R26042
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • HSA
    • Fitness Subsidies
    • Mental Health Benefits
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Snacks
    • Holiday Events
    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Some Meals Provided
    • Company Outings
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
    • Financial Counseling
  • Professional Development

    • Leadership Training Program
    • Associate or Rotational Training Program
    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program

Company Videos

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