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IT Field Systems Technician

AT Cinemark
Cinemark

IT Field Systems Technician

Plano, TX

Join Our Team

As part of our Cinemark Universe, you'll discover fun opportunities with real growth potential and plenty of perks. With 500+ theatres and nearly 6,000 screens; we're truly a global presence of 20,000 movie lovers working together to make unforgettable experiences.

Role Summary:

As part of our Cinemark Universe, you'll discover fun opportunities with real growth potential and plenty of perks. With 500+ theatres and nearly 6,000 screens; we're truly a global presence of 20,000 movie lovers working together to make unforgettable experiences.

**This position will be based out of the Dallas/Fort Worth market.

The IT Field Systems Technician will be responsible for installing, testing, and maintaining IT hardware and software required for theater operations. Other duties include working as part of a remote team for project rollouts and providing support for escalations. Enhance and expand your technology skills with hands on implementation in a fast-paced, exciting environment.

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Responsibilities

  • Travel to assigned theaters to complete new installations, upgrades, preventative maintenance, and projects. Occasional travel outside of the assigned geographic area may be required for special projects.
  • When not traveling selected candidate will work from home on various projects using company provided computer and phone.
  • Install, troubleshoot, and maintain servers, network equipment, digital signage, and digital cinema (TMS) equipment.
  • Work with Cinemark TOP Support Center to provide escalated troubleshooting and ensure timely resolution of issues.
  • Work with Theater managers on proper operation, maintenance, and troubleshooting of hardware and software.

Requirements

  • High School diploma or GED.
  • Working knowledge of Windows operating systems (Windows 10 and Windows Server).
  • Must be able to occasionally lift and/or move up to 50 lbs.
  • Driver's License and personal vehicle (mileage reimbursed).
  • Preferred Requirements
  • Technical or Associate Degree in Information Technology, Computer Science, OR equivalent work experience.
  • IT Certification(s) related to position.
  • Good understanding of Cisco networking.
  • Experience with Cinema equipment including computer systems, POS, Projection, and other systems.
  • Excellent communication skills.
  • Flexibility and ability to work independently.

Cinemark USA, Inc. is an Equal Opportunity Employer

Client-provided location(s): Plano, TX, USA
Job ID: cinemark-R25776
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • HSA
    • Fitness Subsidies
    • Mental Health Benefits
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Snacks
    • Holiday Events
    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Some Meals Provided
    • Company Outings
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
    • Financial Counseling
  • Professional Development

    • Leadership Training Program
    • Associate or Rotational Training Program
    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program

Company Videos

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