F&B Operations Manager - Field Execution

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As part of our Cinemark Universe, you'll discover fun opportunities with real growth potential and plenty of perks. With 500+ theatres and nearly 6,000 screens; we're truly a global presence of 20,000 movie lovers working together to make unforgettable experiences.

Role Summary:

This role reports to the Director of F&B Operations and is part of the F&B Operations Team within the Operations Department.

The F&B Operations Manager - Field Execution is responsible for driving and supporting Food & Beverage (F&B) field execution, process improvements, efficiencies, and growth and innovation in F&B operations. This involves developing and strengthening cross-functional partnerships with corporate business partners, including F&B, to ensure that new and existing recipes, products, and programs are intuitive, clear, and optimized for excellent execution in the field.

• Field Execution: Ensure seamless implementation of F&B projects developed at the CSC to the field, providing visibility and feedback to improve new and existing programs. Actively take initiative to ensure guidance is followed and identify areas for continuous process improvement. Effectively lead cross-functional communication and project work to achieve collaborative solutions.
• Core and Expanded Foods Execution: Collaborate closely with the F&B team to ensure new recipes, products, and programs are clear and intuitive to execute, have clear testing protocols, and results are measured through thoughtful data analysis.
• Studio Eats/Restaurant Execution: Through strong partnership with the F&B team, drive and support great field execution with these programs. Collaboratively identify areas to reduce complexity in processes based on field feedback and results analysis.
• Hot Foods Programs: Identify execution opportunities through field feedback; enhance current results track/identify trends for continuous improvement with execution; and closely partner with F&B and Finance teams to analyze results.
• Beer/Wine/Frozen and Alcohol: Through strong partnership with the F&B Alcohol team, drive and support great execution in the field with these programs.
• Food Safety Program: Deliver results and execution of food safety in the field. This includes current program maintenance with a focus on identifying opportunities to update/optimize our current food safety program.
• Results and Execution: Deliver measurable results to field execution of F&B programs through identifying aeras for continuous improvement and effectively communicating and taking actionable, collaborative steps.
• Subject Matter Expert for F&B Training Execution: Serve as the subject matter expert for F&B training execution and partner closely with the Operations Training Team and Learning Teams for F&B related training updates and enhancements. Represent F&B and Operations programs and initiatives when engaging with the field and share feedback/work collaboratively on solutions.

• Driven and Independent: Demonstrated ability to work independently with minimal supervision, taking ownership of tasks and projects from start to finish, and comfortable managing multiple projects simultaneously, prioritizing deliverables.
• Self-Starter: Proven track record of initiating projects and driving them to successful completion without needing specific direction.
• Adaptability: Ability to thrive in a constantly evolving environment, adapting to new trends, products, and customer demands with ease.
• Proactive and Initiative-Taker: Willingness to take initiative and proactively address challenges, seeking out opportunities for improvement and innovation.
• Strong Partnership Skills: Thrives in dynamic partnerships, successfully collaborating with cross-functional teams to achieve shared goals.
• Bachelor's Degree or equivalent experience (5+ year) in culinary or hospitality management preferred (or equivalent experience with expanded food operations in a theatre or similar entertainment venue).
• Expert knowledge of food safety standards (ServSafe Manager Certification or equivalent training).
• Proficient training and operating standard food and beverage equipment and culinary processes.
• Able to learn and demonstrate knowledge of all training and execution requirements for expanded F&B positions.
• Able to work a flexible schedule as business needs require.
• Familiar with Microsoft Suite with an emphasis on Teams and other collaboration tools. Proficiency with Excel or inventory management systems is preferred.
• Willing to travel (local theatre visits) up to 30% of the time.

• Employee Discount
• 401(k) Matching
• Growth Opportunities
• Education Assistance
• Health Benefits
• Parental Leave
• Paid Time Off