DUTIES AND RESPONSIBILITIES
The duties and responsibilities of this position consists of, but are not limited to, the following:
- Develops relationships with carriers to effectively procure the space, allocation and pricing for the geographical responsibility
- Negotiates and maintains competitive service contracts
- Leads communication efforts with ocean carriers and commercial resources to optimize tender strategy
- Builds strong relationships and supports teams internally (Branches) and externally (customers)
- Works with sales and pricing teams to provide carrier data for bids
- Subject Matter Expert (SME) for ocean export carrier relations and to present market updates to clients
- Provides network with market analysis and communications
- Creates professional presentations to be shared with network and customers providing carrier and data analysis to communicate risks and propose alternatives
- Provide strategy and pricing for RFQ's (within geographical responsibility)
- Works with the restricted commodities team to review and approve restricted commodities requests for export
- Expert knowledge in FMC regulations to ensure compliance
- Subject Matter Expert (SME) For matters pertaining to ocean export operations
- Develop, maintain and manage processes related to contracts submission, review, and retention i.e. forms, templates, terms
- Identify areas for improvement related to C.H. Robinson's contract processes and workflows
- Collect and maintain company contracts, approvals, signatures, and related documents
- Develop team initiatives, including taking on special projects as necessary
- Assist corporate leadership to design and maintain FMC standard procedures and training materials
- Enforce FMC standard procedures at the local branch, and throughout the global network
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Team Leadership:
- Outline employee role accountabilities and expectations; provide coaching and manage performance to ensure productivity, quality, efficiency, and service objectives are achieved
- Hold direct reports accountable to successful execution of assigned duties and goals
- Support the personal/professional development for assigned team. Coach and guide to improve performance and drive accountability. Provide timely feedback and problem-solving assistance via regular checkpoints and/or in response to situational needs. Understand development needs and create opportunities for experiences that support development needs
- Provide coaching, guidance, and mentorship to team members to promote their professional growth
- Conduct yearly compensation reviews for direct reports for submission to human resources
- Encourage employee feedback through formal and informal channels. Acknowledge and act on feedback to drive a trusting culture of open two-way communication, inclusivity, and continuous improvement
- Cascade communications on divisional and organizational initiatives to ensure employee's understanding and alignment
- Employ strong change management tactics to drive desired behaviors and results both for direct and indirect reports
- Other duties or responsibilities as assigned according to the team and/or country specific requirements
QUALIFICATIONS
Required:
- Bachelor's degree from an accredited college or university
- Minimum 5 years of product management experience
- Minimum 2 years of experience leading and managing teams
- Ability to travel up to 20% (within geographical responsibility)
Preferred:
- Previous Air Freight experience
- Demonstrated negotiation, collaboration, and influencing skills
- Demonstrated verbal and written communication and multi-tasking skills, including excellent project and meeting management
- Advanced Proficiency in Microsoft Office Suite of products
- Flexible working hours
- Values a diverse and inclusive work environment
Your Health, Wealth, and Self
Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:
- Group Mediclaim Policy (GMC)
- Group Personal Accident (GPA) policy
- Covid-19 related coverage and reimbursement
- Employee State Insurance Corporation (ESIC)
- Group Term Life (GTL) Insurance Plan for employees
- Employee Stock Purchase Plan (ESPP)
- Investment Declaration & Flexi Benefit Plan
- Variable Pay based on position
- Flexible work arrangements
- Paid Privilege, Casual and Sick Leaves
- Paid Maternity & Paternity Leaves
- Paid Compassionate Leaves
- Paid Public Holidays
- Paid time off to vote
- Reward & Recognition Program
- Wedding Allowance
- Special Mobility Assistance
- Employee Wellness Initiatives
- Plus a broad range of career development, networking, and team-building opportunities
Equal Opportunity Statement
C.H. Robinson recognizes the value of equal employment opportunity and is committed to promoting fairness, equity and diversity in the workplace. As an equal opportunity employer, we may invite you to complete the voluntary self-identification. Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment, Any information provided will be kept confidential, and separate from your employment application. This information may be used for diversity reporting purposes in accordance with applicable local law.