We're C.H. Robinson, one of the world's largest logistics platforms and we're looking for a Global Forwarding Agent (ocean export) to join our Prague branch.
Are you a detail-oriented, service-driven problem-solver with a passion for the dynamic world of global logistics? This exciting role offers a unique opportunity to become a versatile expert in global forwarding, tackling challenges across diverse regions and industries.
Ready to launch your career with a logistics leader renowned for innovation and global reach? Join C.H. Robinson and make a real impact - apply today!
RESPONSIBILITIES:
- Manage international shipping processes from purchase order issuance to cargo delivery
- Leverage industry knowledge to create solutions and overcome challenges
- Coordinate shipment tasks to meet customer SOPs, including booking approvals, pre-alerts, filings, and invoicing
- Collaborate with international teams and third-party agents to drive efficiency and customer satisfaction
- Build strong customer relationships by providing timely responses and proactive issue resolution
- Support both internal and external customers with reporting and documentation needs
- Participate in customer business reviews to improve service and solutions
- Adapt processes using critical thinking to resolve internal and external challenges
- Ensure smooth execution of deliveries while maintaining compliance with regulations
- Drive operational excellence through continuous process improvement and creative problem-solving
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QUALIFICATIONS
- +2 years of Global Forwarding experience, preferably in ocean and/or air freight operations
- Knowledge or coursework in Supply Chain or Logistics
- Proficiency in Microsoft Office Suite
- Fluency in English (written and verbal)
- Excellent customer service skills
- Critical thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs
- Ability to work in a fast-paced and deadline-driven office environment
WHAT WE OFFER:
- Real opportunities to grow your talent in a fast-moving, global organization
- A fun, open, and inclusive workplace that encourages innovative thinking
- Possibility to develop your language skills in our multilingual offices
- Opportunities for professional growth with access to training platforms like Percipio and GoFluent
- Comprehensive benefits: competitive salary and performance-based bonuses, Employee Assistance Program (EAP), Employee Stock Purchase Plan (ESPP) after one year of employment
Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!
Why Do You Belong at C.H. Robinson?
C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world's largest logistics platforms and rank in the FORTUNE 200. We've been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world's economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers' businesses.
As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World's Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes' Best Employers for Diversity and one of America's Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com.