Responsibilities:
- Growth:
- Learns how to use Atmosphere to identify, call and track prospects in order to gain core customer opportunities
- Participates in the CHR GF learning university in order to raise their knowledge and skillset as they prepare themselves for a GF outside sales
- Develops understanding on how to execute outside sales activities to meet or exceed daily, monthly, or annual expectations set by the Regional Sales Manager (RSM)
- Responds to inbound leads for the sales region, under RSM leadership, from a variety of sources including NAST, MSRT, overseas GF regions, or as directed by the RSM
- Actively drives, organizes and creates metrics for outbound leads for the sales region through a variety of prospecting tools including Atmosphere, Hoovers, Panjiva, or as guided by RSM.
- Understands and stays informed of the customers' business, industry, and sector and applies that knowledge to identify opportunities, overcome objections, build credibility, and articulate where we can provide value within the customer's supply chain
- Interprets how multiple factors effecting market conditions could impact a customer's supply chain and can deliver a persuasive case for change
- Works with the pricing team to identify the right pricing strategy through a clear understanding of customer buying habits and CHR's position within the customer's supply chain
Want more jobs like this?
Get jobs in Lugu, Taiwan delivered to your inbox every week.
- Effectively communicates externally to customers and prospects while acting as a bridge to internal stakeholders, such as account management, pricing, product,network leadership, as well as branch resource teams in NA and globally
- Utilizes tools available to evaluate prospects as both executable business and credit worthy
Solution Design:
- Learns how to build a winning deal team using the right internal resources; leading and collaborating with pricing, product managers, trade lane managers and account management teams to develop a tailored solution
- Partners with customers to gather information on inbound & outbound needs, and offers tailored solutions based on the CHR platform to win business
- Navigates difficult conversations, with customers or internal partners, with tact and diplomacy
- Supports Sales Executives and Senior Sales Executives to builds and delivers proposals and RFPs to gain exposure and experience
Process Efficiency:
- Leverages customer facing technology to ensure the right technology is matched to customer needs
- Collaborates and partners with Account Management teams to create and execute an implementation plan to effectively transition relationship management duties; assists in the development of any SOPs required to manage the customers' business effectively
- Uses multiple media platforms to drive relationships forward and is comfortable with in-person, phone, and Microsoft Teams
- Negotiates appropriate payment terms and processes
- Uses internal tools and resources, including but not limited to service line and pricing SMEs, to determine customer pricing strategy
Required Qualifications:
- High school diploma or GED
- 1-2 years of C.H. Robinson divisional knowledge
- Ability to travel up to 80% (domestically) (outside of the office 3-4 days per week)
Preferred Qualifications:
- Bachelor's degree from an accredited college or university
- Technical proficiency in Microsoft Office Suite of programs
- Demonstrated negotiation and sales strategies experience
- Strong presentation and organizational skills
- Strong communication and interpersonal skills
- Values a diverse and inclusive work environment
Equal Opportunity and Affirmative Action Employer
C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.
Your Health, Wealth and Self
Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide additional company benefits plan that matter to you most, including life and medical insurance/ Critical illness, accident death and disability Insurance, Paid time off (PTO), Paid Sick Leave, Holiday Allowance and among others, the opportunity to prosper in a Fortune 500 company.
Why Do You Belong at C.H. Robinson?
C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world's largest logistics platforms and rank in the FORTUNE 200. We've been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world's economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers' businesses.
As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World's Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes' Best Employers for Diversity and one of America's Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com.