C.H. Robinson is looking to fill a Global Forwarding Account Executive role. In this role you will manage a portfolio of small-sized accounts within the office or broader C.H. Robinson portfolio of business.In addition, you will also support the team with driving communication for all new network customer opportunities. As a primary point of contact for our customers, you'll ensure timely delivery, troubleshoot problems, and proactively seek enhancements while harnessing C.H. Robinson's expertise to expand and retain the customer base. If you'resomebody with strategic insight and a passion for customer-centric service, this unique role is your calling. Ready to make your mark? Apply today and become part of our team.
At C.H. Robinson, we're firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site 2 days a week, igniting creativity and driving impactful results. With the flexibility for remote work 3 days a week, this role strikes the perfect balance between teamwork and autonomy.
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DUTIES AND RESPONSIBILITIES
The duties and responsibilities of this position consists of, but are not limited to, the following:
- Build credible and personalized relationships at multiple levels across functional departments within the customer supply chain
- Leverage network subject matter experts (SMEs) to collaborate on the solution and pipeline development of product, mode, or service line opportunities
- Conduct regular business reviews as needed by the account to uncover new opportunities for growth, increase sales, and retain and grow the business
- Proactively manage customer pricing strategy by leveraging internal tech, tools, and SMEs
- Expand market share by driving a qualification process with an active opportunity pipeline within a Customer Relationships Management (CRM) tool
- Provide customers with timely and relevant updates on the market and C.H. Robinson
- Act as an advocate for customers, internally conveying customer-specific needs across the organization to ensure proper alignment and prioritization of resources
- Ensurecustomer performance expectations are metbycollaborating with internal partners to identify and resolve issues in a timelymanner
- Review internal dashboards, financial results, volume, and service performance reports to create efficiencies and drive continuous improvement
- Adopt and apply new tools and processes that improve overall workflow
QUALIFICATIONS
Required:
- High School Diploma or GED
- Ability to travel 25-30%
- Minimum 2 years of global forwarding operations experience
Preferred:
- Bachelor's Degree from an accredited college or university
- Passion for sales and building customer relationships
- Attention to detail and strong analytical skills
- Strong written, verbal, and presentation communication skills, including the ability to persuade, motivate and influence others
- Ability to define, develop and document business processes and procedures
- Driven, enthusiastic, persistent, confident, highly motivated and results focused
- Values a diverse and inclusive work environment
Compensation Range
$21.44 - $44.62
The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, your recruiter will provide more details about the specific base pay for your location. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.
Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!
Equal Opportunity and Affirmative Action Employer
C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.
Affirmative Action Employer/EOE/M/F/Disabled/Veteran
Benefits
Your Health, Wealth and Self
Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:
- Two medical plans (including a High Deductible Health Plan)
- Prescription drug coverage
- Enhanced Fertility benefits
- Flexible Spending Accounts
- Health Savings Account (including employer contribution)
- Dental and Vision
- Basic and Supplemental Life Insurance
- Short-Term and Long-Term Disability
- Paid and floating holidays
- Paid time off (PTO)
- Paid parental leave
- Paid time off to volunteer in your community
- Charitable Giving Match Program
- 401(k) with 6% company matching
- Employee Stock Purchase Plan
- Plus a broad range of career development, networking, and team-building opportunities
Dig in to our full list of benefits on OUR CULTUREpage.
Why Do You Belong at C.H. Robinson?
C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world's largest logistics platforms and rank in the FORTUNE 200. We've been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world's economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers' businesses.
As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World's Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes' Best Employers for Diversity and one of America's Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com.