Overview

As a member of the Supply Chain Center of Excellence (SC CoE), the Sr. Program Lead will be responsible for supporting strategy and execution of Supply Change change-management and communications programming across multiple audiences

The successful candidate will construct a tailored approach for engaging select audiences to help build awareness, understanding and alignment and ultimately deliver against business requirements. He/she will work closely with Change Management Leaders, Product Leaders, and business stakeholders to execute change management and communications programming. Specifically, this could include:

Crafting change-management strategies tailored to various audiences, including staff, partners, and executive leadership

• Serve as an ambassador Supply Chain storytelling, building a deep understanding of the case for change, vision, strategies, programs, timelines and desired future state as context for managing change, and aligning with SC Transformation program messaging and design
• Evaluate current-state engagement with select audiences around Supply Chain iniatiaves to establish a baseline for change
• Collaborate with key internal stakeholder groups to set clear goals and objectives for change management among select audiences in alignment with business objectives
• Develop detailed change-management timelines and plans for select audiences in partnership with key internal stakeholders and the SC Transformation change-management team
• Lead the creation and maintenance of channels, content, collateral and other programming for select audiences in alignment with overall SC Transformation strategy, messaging and design
• Leverage a keen understanding of the business, combined with situational awareness and emotional intelligence, in support of strategy development and execution for managing the people side of change
• Identify key opportunities, challenges and risks and develop specific plans to mitigate potential disruptions to the plan
• Draft and distribute content, such as newsletters, emails, presentations, and intranet posts, to support the SC Transformation strategy
• Assist in planning and executing events, engagement campaigns, and other tactics to enhance awareness and alignment
• Monitor and report on engagement metrics to assess the effectiveness of communications
• Adapt key messages for diverse audiences to ensure clarity and resonance
• Maintain an organized library of communication materials and templates
• Create and manage systems to measure engagement/progress and celebrate successes in partnership with key stakeholders
• Partner with the Transformation Program Leader to support content development, creation and marketing across other key stakeholder groups as needed

• Minimum of five years' relevant experience in Supply Chain, Communications, Learning & Development, Program Management, Stakeholder Engagement or related field
• Strong written and verbal communication skills, with an ability to tailor messages to different audiences
• Proficiency in managing digital communication platforms and tools
• Attention to detail and ability to meet deadlines in a fast-paced environment
• Collaborative mindset with an eagerness to support various aspects of communication programming
• Bachelor's degree in Communications, Marketing, or a related field (or equivalent experience)

• Marketing, Communications, Public Relations, or Business Administration preferred
• 5-8 years of related experience preferred
  
• Change-management experience preferred
  
• Experience with change management or employee engagement initiatives
• Familiarity with graphic design tools or multimedia content creation