Sr. Project Lead, Project Rollouts

Overview

The Rollout Sr. Project Lead's primary responsibility is to lead, influence, consult, and direct various highly complex, time sensitive and business critical restaurant equipment programs and initiatives. Specifically, the role will focus on implementing and managing various equipment roll-outs, organizational process changes, equipment R&D projects and facility improvement projects. They will also serve as the primary interface to key business leaders, internal staff and valued business partners.

Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

Responsibilities

• Communication owner for Rollouts Team, Restaurant Development, internal staff, and business partners for multiple, complex projects and initiatives.
• Independently lead and manage highly complex, time sensitive and business critical corporate restaurant equipment roll-outs and retrofits with specific responsibilities of developing project scope & plan, budget management, RFP's, vendor/contractor qualification and selection, and communication strategy development.
• Lead numerous projects with significant business impact and act as a representative of Restaurant Development
• Accountable for the execution success (timeline, budget, Operator experience) of project
• Accountable to develop a custom execution strategy for project individual projects, working with many stakeholders for alignment and support
• Lead various departments and partners in the research and development for equipment projects.
• Define and document equipment procurement and logistics requirements and processes for corporate equipment initiatives (store installation, operational requirements, logistics strategies).
• Work with outsourced partners to communicate and ensure equipment requirements and specifications are coordinated across all Chick-fil-A departments.
• Forecast equipment procurement needs for chain-wide rollouts and communicate with appropriate vendors, manufacturers, and suppliers.
• Develop strong knowledge of restaurant equipment including how the various components function within the overall restaurant environment and act as a resource to others
• Work alongside leadership to build team strategy and process enhancement for how Test & Rollouts does their work

• Bachelor's Degree
• 5 years of professional work experience
• Strong project management & communication skills
• Strong computer skills (Microsoft Word, Microsoft Excel, Microsoft PowerPoint)
• Strong organizational skills; ability to prioritize and manage multiple projects
• Strong analytical & problem solving skills
• Ability to take initiative, recognize needs, and act without prompting from supervisor
• Self-motivated for continuous improvement of personal skills and business systems

• 7-10 years of professional work experience
• Bachelor's Degree with a concentration Business, Engineering, Design, Construction, Project Management, or other Technical Field of Study
• Technical knowledge and experience in the area of equipment, construction, and/or facilities management
• Experience in a retail/restaurant environment
• Chick-fil-A, Inc. or Chick-fil-A Restaurant experience