Overview

This role will oversee the development and implementation of our zero waste strategy as it relates to all support center locations, to enable staff and guests to minimize our collective environmental impact. The selected candidate will lead the development of a holistic roadmap towards zero waste, in line with recognized accreditation organizations, and implement tracking and reporting of associated metrics. Additionally, this role will enable 'operationalizing sustainability', by partnering with our Carbon Lead to collect emissions data and social impact data from our campuses and across the organization. The candidate will also plan and lead annual sustainability events, to educate and train staff and guests on various aspects of environmental sustainability.

• Leading zero waste to landfill strategy, including conducting audits for baseline/benchmarking, creating a roadmap for each waste stream, engaging with internal and external stakeholders to execute on the roadmap, communicating progress with stakeholders, holding partners accountable, and reporting on results.
• Completing waste and diversion assessments as needed, to track progress towards goals. Implementing service changes and following up as needed to ensure diversion programs are successful.
• Collecting Environmental and Social data across the organization, for the ESG Software tool. Review data to identify trends, risks, and opportunities for improvement.
• Engaging with third party auditors, to verify the data
• Being the 'source of truth' to the organization on our environmental and social impact data
• Preparing and delivering training/presentations to staff and guests on proper disposal of all items at support center campuses
• Coordinating programs (recycling/composting/landfill diversion) with local jurisdictions and Campus Operations and educating existing and new staff on program elements and related services.
• Contributing content for Corporate Communications, for staff-facing environmental initiatives and sustainability goals.
• Serving as Company liaison for the Green Team Community Group
• In partnership with Corporate Procurement and Campus Operations, managing and securing new contracts from key commercial recycling vendors
• Reviewing audit reports on contamination and diversion issues and provides leadership with summary of findings for improving diversion rates
• Participating in team projects, as assigned
• Maintaining and updating all documents related to zero waste journey
• Generally supporting the organization's efforts to act as good stewards of the planet we share
• Coaching Co-op students, Interns, and Corporate Fellows as work projects align

• Excellent written and verbal communication skills to convey key goals and summarize progress towards goals
• Sustainability Knowledge: Bring baseline sustainability knowledge to the team, influencing operational processes and waste streams to support Chick-fil-A's overall sustainability roadmap.
• Proficiency in software systems and data analysis tools
• Experience working with teams across geographies and subsidiaries
• Demonstrated ability to successfully influence stakeholders at all levels
• Demonstrated ability to manage multiple projects and competing priorities simultaneously