Overview

The Assistant to the VP of Field Operations - Regions role will serve as administrative support for the VP of Field Operations - Regions within the function to ensure that company goals and objectives are accomplished and that operations run efficiently. In this role, you will perform key activities including time investment strategy, meeting coordination, travel planning & booking (including Operator & Restaurant visit setup), event organization, and communications support. You will plan and orchestrate work to ensure that department priorities are met, organizational goals are achieved, and best practices are upheld.

You will maintain and refine internal processes that support your executive across the business and coordinate internal and external resources to expedite workflows. Additionally, you will manage communication with Staff Members by liaising with internal and external contacts on various projects and tasks, plan meetings and events, research, provide technical administrative solutions and respond to information requests.

• Manage professional and personal scheduling for VP, including agendas, email, calls, and other important logistics
• Coordinate complex scheduling and calendar management, as well as content and flow of information to senior executives
• Manage senior executives' travel logistics and activities, including accommodations, transportation, and calendar details
• Coordinate and plan field visits, logistics and agendas with Operators and other senior leaders to facilitate productive meetings
• Prioritize and respond to Chick-fil-A Operators on related inquires
• Partner with other administrators to ensure cross functional alignment, efficiency and collaboration.
• Provide administrative and office support (i.e. note taking, spreadsheet creation, presentation creation, maintenance of filing system and onsite support for daily miscellaneous needs)
• Provide onsite technical support to ensure seamless flow of meetings
• Prepare written communication both internally and externally
• Prepare PowerPoint presentations and design professional graphic documents
• Organize team communications and research, plan and execute events, both internal and off-site
• Compile, transcribe, and distribute minutes of meetings
• Maintain professionalism and strict confidentiality with all materials

• Bachelor's Degree or equivalent work experience
• 0-2 years of professional work experience
• Excellent written and verbal communication skills
• Strong time-management skills and an ability to organize and coordinate multiple concurrent projects
• Ability to interact with all functional levels and business areas
• Develop and maintain strong working relationships with others
• Expert level technology (computer) skills including Microsoft Office
• Mastery of Microsoft Office/Outlook required
• Desire to learn new technology and adopt as appropriate
• Strong relational skills and ability to anticipate needs
• Ability to compile, manage and track details, events, and data in an organized manner on-line that allows for quick access
• Comfortable working in a mobile, interactive environment
• Flexible team player, willing to adapt to changes and unafraid of challenges
• Ability to maintain confidentiality of information related to the company and its employee

• Five or more years of experience in an administrative role reporting directly to upper management
• Bachelor's degree preferred
• Proficiency in PowerPoint and/or Excel preferred