Our Opportunity:
Chewy is looking for a Technical Product Manager in Minneapolis MN. You will be a part of the Outbound Science and Technology org, which develops modern cloud-based microservices that support the back end of Chewy’s ecommerce platform. This team helps to ensure a great customer experience through timely and effective handling of customer orders. Chewy’s fulfillment network continues to grow in size and complexity, and this role is pivotal in ensuring the systems in the path to fulfillment grow to meet future needs.
As a Technical Product Manager you will play a central role in drivinmg business mcetrics associated with on or more software products. Responsibilities include consolidating and prioritizing the team’s software development roadmap, working with stakeholders to develop and translate business and product requirements. You will engage with peer engineering teams to understand and manage dependencies. You’ll work with your management team to execute against the roadmap and manage competing priorities. You and your team’s development manager will own product vision, roadmap, set deliverables, defining KPIs, and ensure they are met. You will evangelize to and on behalf of the fulfillment planning software team across the organization.
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What you'll do:
- Own and drive the optimization of one or more key business metrics.
- Contribute to the design and enhancement of cloud-based services that support the Fulfillment Planning Team's roadmap
- Define and/or Translate organizational level business opportunities, requirements, use cases into actionable development work that addresses current and future business needs.
- Ensure that your team understands and is able to meet business requirements, SLAs, and KPIs
- Collaborate with peer teams and stakeholders to ensure org-wide best practices, processes, and data flows are followed
- Identify and help to resolve bottlenecks to ensure that programs stay on track.
- Report on progress for initiatives/projects, managing project risks - including the development of contingency plans
What you'll need:
- Minimum of 3 years of Technical product/project management experience
- Bachelor's degree in Computer Science, Operations Management or Business Administration or equivalent experience
- Technically savvy, including in-depth knowledge of public cloud, software development, and system integration
- Ability to architect high-level system plans (solution architecting)
- Ability to perform business requirements analysis and design
- Ability to identify and mitigate development and implementation risks
- Ability to work independently and as a part of cross-functional and multidisciplinary teams
- Ability to multi-task and prioritize deadlines
- Excellent verbal and written communication skills with great attention to detail and accuracy
- Willingness to travel (~10%).
Bonus:
- Experience with AWS Cloud technologies
- Agile experience (Product Owner), running sprints, stand-ups, and backlog
- Experience in ecommerce, supply chain, fulfillment, transportation or logistics.
- Experience mentoring and coaching colleagues
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
If you have a question regarding your application, please contact HR@chewy.com.
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