Salary: USD $55,000 - $65,000 / Year
Your opportunity
At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.
The goal of Plan Administration is to meet the needs of Retirement Plan Services by providing the best client service possible as it relates to the recordkeeping aspects of Defined Contribution Retirement Plans. Specifically, the Receipts Senior Specialist position is responsible for executing daily responsibilities for Receipts activity, managing relationships with internal business partners, maintaining, and testing various internal and vendor-supplied systems, while ensuring absolute compliance with all regulations and requirements of ERISA Law.
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The Senior Specialist is the knowledge expert and workflow coordinator for all Receipts related processes. You would be responsible for understanding all operational processes within the group, executing appropriate risk mitigation, enhancing operational controls while improving efficiency through process improvements and be the subject matter expert within the team. Your responsibilities include responding to Client Service Team inquiries regarding payrolls funding, and all Receipts activities, policies, and procedures, providing guidance to team members to ensure accurate and timely processing, maintaining quality control and procedures, processing complex contribution corrections, and creating process improvements in order to meet key deliverables and exceed client expectations. The Sr. Specialist position is a leadership position within the unit and is responsible for creating and maintaining a positive work environment that fosters employee engagement.
What you have
To ensure that we fulfill our promise of 'challenging the status quo,' this role has specific qualifications that successful candidates should have.
Required Qualifications:
- Extreme attention to detail
- Ability to multi-task in a fast-paced, daily-deadline-driven environment with minimal errors
- Ability to work within a team
- Ability to communicate effectively and professionally with various departments
- Advanced knowledge of Microsoft Excel, Word and Access Database maintenance, creative thought process focusing on continuous process improvement
- Detail-oriented, problem-solver with demonstrated ability to work with numbers and interpret client and participant needs
- Exceptional organizational and analytical skills
- Familiarity with IRS Form 1099-R
- Retirement industry knowledge and ASPPA designation
- College degree or equivalent experience
- Advanced knowledge of our SRI recordkeeping system
- Proficient with all operational processes within the group
- Able to fulfill complex payroll processing needs
- Proactive member of corrections team capable of efficiently processing complex corrections with the highest quality
- Able to cultivate and maintain professional relationships with our sophisticated plans and sensitive clients
- Excellent research skills and able to find solutions to unique issues with the client's and company's best interest in mind
- Able to develop and maintain procedures and best practice guidelines
What's in it for you
At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you - both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance