Pay range: USD $74,000.00 - $91,000.00 / Year
Your opportunity
At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.
Margin Services protects the firm from risk exposure by monitoring accounts to ensure compliance with FINRA, Self-Regulatory Organization (SRO) and Schwab rules and regulations. Margin Services imposes trading restrictions on accounts for trade settlement violations. Margin services reviews money due, stock due and various risk reports. We handle inquiries from both internal and external clients regarding buying power, funds available and day trading.
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As the Senior Margin Analyst, you will be responsible to:
- Resolve margin-related issues with both internal and external clients.
- Monitor and resolve margin calls, resolution of debit balances and short positions.
- Explain and apply industry rules, regulations and policies.
- Enforce regulations and restrictions.
- Analyze credit, trade, cashiering reports to mitigate risk.
- Take inbound telephone calls from internal employees, external clients, and make outbound calls as appropriate.
- Other responsibilities as assigned.
What you have
To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.
Required Qualifications
- Strong verbal and written communication skills.
- Excellent customer service skills.
- Strong reconciliation skills and diligence in researching problem accounts.
- Basic working knowledge of margin rules and formulas.
- Solid knowledge of balance, position, and transaction systems.
- Ability to adapt to changing work duties.
- Strong organizational skills, attention to detail, and ability to multitask are critical.
- Ability to deliver complex information while maintaining a positive client experience.
- Ability to work well in a collaborative team environment.
- Series 7 and 63 licenses
- 1 year Schwab experience or 2+ years of related industry experience.
Preferred Qualifications
- Trading experience.
You demonstrate these behaviors:
- Customer Orientation: Quickly and effectively solves customer problems.
- Flexibility: Demonstrates openness to new organizational structures, procedures, and technology.
- Initiative: Identifies what needs to be done and takes action before being asked or required to, in addition to seeking out others involved in a situation to learn their perspectives.
- Results Oriented: Has a strong sense of urgency about solving problems and getting work done.
- Adaptability: Can effectively handle several problems or tasks at once.
What's in it for you
At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you - both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance