Pay range: USD $49.28 - $75.53 / Hour
Your opportunity
At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.
We are looking for a talented and technical Scrum Master to play a key role across the Move Money organization. Move Money organization is focussed on building capabilities to accept, execute, and orchestrate posting of client and firm money movement activity for Schwab affiliates and business lines. The Scrum Master provides effective collaboration, coordination, facilitation, leadership, and coaching skills supporting the agile development process and delivery of our applications. As an agile expert, the Scrum Master will be responsible for enforcing the agile tenants as interpreted by our team, removing impediments, and promoting empowerment. The Scrum Master position is highly responsible and accountable and will challenge the teams and strive for improving agile best practices. This position requires technical understanding of software development and technology and experience with complex project coordination.
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- Be a servant leader: You receive as much satisfaction from facilitating others' success as your own.
- Remove impediments: You do everything in your power to remove obstacles that are preventing the team from accomplishing its Sprint goals.
- Radiate information: You make sure that all information needed to ensure the team's progress and successes are highly visible to all stakeholders, including the team itself (e.g. backlogs, burndown/up charts, etc.)
- Support the Product Owner: You work to assist the Product Owner, through communicating updates and removing impediments, assisting with backlog and release plan maintenance, etc.
- Facilitate creativity and empowerment for the development team: You foster an environment where creativity and empowerment can flourish.
- Improve the team's engineering practices and tools as needed: You make sure teams have the tools and know-how they need to succeed.
- Communicate, communicate, communicate. You ensure that everyone-the Product Owner, the team, and various other stakeholders-are always up-to-speed.
- Act as a Scrum Master for 2+ Agile teams simultaneously.
- Provide leadership, direction and coaching to the team by encouraging them to adopt and mature good Scrum processes according to the Scrum Guide.
- Create an environment whereby the team is motivated, self-organizing and self-sufficient.
- Organize and facilitate effective Scrum meetings: backlog grooming, Sprint planning, daily Scrum, Sprint review, and Sprint retrospective.
- Encourage your teams to routinely inspect and adapt.
- Assist the team in establishing a consistent and predictable team level cadence (predictable velocity)
- Identify and facilitate the removal of team impediments and escalate as appropriate.
- Work with and coach Product Owners to develop, manage, and continuously groom the team's product backlog.
- In partnership with the Product Owner, track and communicate to Stakeholders information such as team velocity, Sprint/release progress, impediments, team successes, etc.
- In coordination with Project Managers, facilitate cross-team coordination and collaboration when projects require it.
- Assist Product Owners and Project Managers with planning and grooming activities.
What you have
To ensure that we have fulfilled our promise of 'challenging the status quo,' this role has specific qualifications that successful candidates should have.
Required Qualifications
- Servant Leadership - Able to garner respect from your teams, lead and demonstrate value-add principles, and willing and able to get your hands dirty to get the job done.
- Communicative and social skills - Able to communicate well with your Teams.
- Working experience with Schwab systems and processes
- Enthusiasm and high-energy.
- Continual improvement - Constantly learning new tools and techniques to grow your craft, yourself, and your Teams.
- Attitude of transparency - Desire and ability to bring disclosure and transparency to the business about development and grow trust between the business and development.
- Bachelor's degree in computer science, engineering or related field, or related experience.
- Fully educated and conversant on the Scrum process according to the Scrum Guide.
- A thorough understanding and appreciation for the Agile values and principles.
- Thorough understanding of:
- Backlog grooming and relative estimating.
- Release planning.
- Sprint planning
- Scrum metrics such as Sprint burndown, release burnup, & velocity, to name a few
- Sprint review best practices and techniques
- A variety of retrospective techniques
- 5+ years of experience as a Scrum Master.
- 3+ years of experience in a software development environment preferably involving cross-team dependencies.
- 2+ years of experience owning and managing customer expectations, project schedules, status and reporting and change management.
- 2+ years of Schwab technology domain experience as a current or recent contractor or employee
- Have led teams in a large, complex enterprise environment where successful projects potentially involve more than 1 Scrum team.
- Ability to apply a wide variety of patterns and techniques to enable the team to achieve success.
- Knowledge of project management fundamentals.
- Conflict resolution: Able to facilitate discussion of issues and different approaches and alternatives, and effectively resolve issues in a timely manner.
- Facilitate: Able to lead and demonstrate value-add principles to a team.
- Assertive: Able to ensure Agile and Scrum concepts and principles are adhered to, be a voice of reason and authority, and make the tough calls.
- Situationally aware: Be the first to notice differences and issues as they arise and elevate them as appropriate.
- Attitude of empowerment: Able to lead a team to self-organization.
- Strong grasp of software development and technology.
Preferred Qualifications
- Scrum Master certification.
- Experience with SAFe Agile frameworks.
- Have acted as a traditional project and/or program manager in the past.
- DevOps experience: continuous integration, continuous build, continuous delivery tools and techniques.
- Previous Schwab experience desired
In addition to the salary range, this role is also eligible for bonus or incentive opportunities
What's in it for you
At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you - both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance