Pay range: USD $40.29 - $82.40 / Hour

Your opportunity

The Portfolio Management Technology team is dedicated to creating and delivering high-quality solutions for our private cloud-based trading platform. We handle billions of inquiry transactions during market hours to meet our customers' needs. This opportunity is for a highly visible position within our team that focuses on providing innovative business solutions through emerging technologies at Schwab. We embrace agile methodologies to promote collaboration, flexibility, and continuous improvement. As we expand, we are looking for a committed Scrum Master to join our team of talented technologists and subject matter experts. This dynamic group brings energy, focus, and fresh ideas that align with our mission to deliver value by seeing the world 'Through Clients' Eyes.'

• Be a servant leader: You receive as much satisfaction from facilitating others' success as your own.
• Remove impediments: You do everything in your power to remove obstacles that are preventing the team from accomplishing its Sprint goals.
• Radiate information: You make sure that all information needed to ensure the team's progress and successes are highly visible to all stakeholders, including the team itself (e.g. backlogs, burndown/up charts, etc.)
• Support the Product Owner: You work to assist the Product Owner, through communicating updates and removing impediments, assisting with backlog and release plan maintenance, etc.
• Facilitate creativity and empowerment for the development team: You foster an environment where creativity and empowerment can flourish.
• Improve the team's engineering practices and tools as needed: You make sure teams have the tools and know-how they need to succeed.
• Communicate, communicate, communicate. You ensure that everyone-the Product Owner, the team, and various other stakeholders-are always up-to-speed.
• Act as a Scrum Master for 2+ Agile teams simultaneously.
• Provide leadership, direction and coaching to the team by encouraging them to adopt and mature good Scrum processes according to the Scrum Guide.
• Create an environment whereby the team is motivated, self-organizing and self-sufficient.
• Organize and facilitate effective Scrum meetings: backlog grooming, Sprint planning, daily Scrum, Sprint review, and Sprint retrospective.
• Encourage your teams to routinely inspect and adapt.
• Assist the team in establishing a consistent and predictable team level cadence (predictable velocity)
• Identify and facilitate the removal of team impediments and escalate as appropriate.
• Work with and coach Product Owners to develop, manage, and continuously groom the team's product backlog.
• In partnership with the Product Owner, track and communicate to Stakeholders information such as team velocity, Sprint/release progress, impediments, team successes, etc.
• In coordination with Project Managers, facilitate cross-team coordination and collaboration when projects require it.
• Assist Product Owners and Project Managers with planning and grooming activities.

• Servant Leadership - Able to garner respect from your teams, lead and demonstrate value-add principles, and willing and able to get your hands dirty to get the job done.
• Communicative and social skills - Able to communicate well with your Teams.
• Enthusiasm and high-energy.
• Continual improvement - Constantly learning new tools and techniques to grow your craft, yourself, and your Teams.
• Attitude of transparency - Desire and ability to bring disclosure and transparency to the business about development and grow trust between the business and development.
• Bachelor's degree in computer science, engineering or related field, or related experience.
• Fully educated and conversant on the Scrum process according to the Scrum Guide.
• A thorough understanding and appreciation for the Agile values and principles.
• Thorough understanding of:
  • Backlog grooming and relative estimating.
  • Release planning.
  • Sprint planning
  • Scrum metrics such as Sprint burndown, release burnup, & velocity, to name a few
  • Sprint review best practices and techniques
  • A variety of retrospective techniques
• 5+ years of experience as a Scrum Master.
• 3+ years of experience in a software development environment preferably involving cross-team dependencies.
• 2+ years of experience owning and managing customer expectations, project schedules, status and reporting and change management.
• 1-2 years of Schwab technology domain experience as a current or recent contractor or employee
• Have led teams in a large, complex enterprise environment where successful projects potentially involve more than 1 Scrum team.
• Ability to apply a wide variety of patterns and techniques to enable the team to achieve success.
• Knowledge of project management fundamentals.
• Conflict resolution: Able to facilitate discussion of issues and different approaches and alternatives, and effectively resolve issues in a timely manner.
• Facilitate: Able to lead and demonstrate value-add principles to a team.
• Assertive: Able to ensure Agile and Scrum concepts and principles are adhered to, be a voice of reason and authority, and make the tough calls.
• Situationally aware: Be the first to notice differences and issues as they arise and elevate them as appropriate.
• Attitude of empowerment: Able to lead a team to self-organization.
• Strong grasp of software development and technology.

• Scrum Master certification.
• Experience with 1 or more scaled Agile frameworks (SAFe, LeSS, DAD, Nexus)
• Have acted as a traditional project and/or program manager in the past.
• DevOps experience: continuous integration, continuous build, continuous delivery tools and techniques.
• Previous Schwab experience desired (not required)

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance