IT SRE

The individual serves as a strong and versatile hands-on technical team member and delivers high-quality solutions that meet business objectives in a flexible, collaborative, and rapidly changing environment. Also, the individual leverages excellent communication skills to influence SAvE, App Dev, STS, Compliance/Regulatory, and clients/vendors personnel.

What you have

• Extensive experience in BPM Pega platform

1-2 years of Schwab domain technology experience as a current or recent contractor or employee

• Working knowledge of Monitoring tools - Splunk, AppDynamics, Thousand Eyes, Extra Hop

• Extensive knowledge of CI/CD and support tools including Bitbucket, Harness, Bamboo

• Knowledge of networking including DNS, DHCP, firewalls, load balancers and IP routing

• Familiarity with one or more databases- Oracle, SQL Server, Mongo DB

• Preferred experience with C#, .NET, Java and scripting launguages

• Extensive experience in Enterprise level Infrastructure orchestration with SALT, Kubernetes, IAAS

• Experience in High Availability and distributed systems, Linux administration, troubleshooting and support

• Experience transitioning platforms to the cloud, good understanding of cloud technologies - GCP, Azure, PCF

• Experience with Atlassian tools Jira, Confluence, Bamboo, Bitbucket, Harness

• Excellent debugging skills across a variety of integrated platforms

Personal Characteristics:

• Shows a commitment to high ethical standards and integrity, demonstrated through action

• Excellent oral and written communication, presentation, and facilitation skills

• Inquisitive, analytical, a strategic thinker, proactive and solutions-oriented

• High-energy, positive, and entrepreneurial in spirit while goal-oriented and results-driven

• A self-starter who takes initiative and can work independently

• Well-organized and disciplined with high attention to detail

• Teamwork is consistently displayed within and outside of organization

• Flexible, adaptable, and able to work across business and technology domains

Responsibilities:

• Administer and maintain Pega software

• BPM concepts from upstream channels to downstream systems

• Administer and automate builds, deployments, and establish CI/CD pipelines using Bamboo/Harness

• Conduct and provide support guidelines for system health checks around Qualys, currency patching, infrastructure maintenance work, etc.

• Establish and review Runbooks for guidelines and remediations

• Create and maintain system alerts and dashboards in Splunk

• Review and update application and system error code criticality for proper escalation

• Work with and Dev/QA teams around automation, functional, and regression testing using Harness/GitHub

• Active participant in Agile standups, story reviews, and PI planning

• Perform daily system monitoring, trend analysis, verifying the integrity and availability of all systems and key processes

• Enhance and use best practices to automate and write scripts to reduce manual tasks

• Provide technical guidance both in writing and verbally on implementations, process improvement, remediations, issue resolutions, etc.

• Engage across various domains to obtain information and gauge dependencies and prerequisites

• Work independently using Subject Matter Expertise knowledge to provide answers or narrow down options for interested parties to make decisions

What's in it for you

At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you - both today and in the future:

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance