Salary: USD $64,700 - $109,000 / Year
Your opportunity
At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.
The Sr. Specialist, Editorial & Copywriting is responsible for executing International Education strategies, initiatives and processes, creating Spanish Education content and experiences that help International and Spanish speaking clients become better informed investors. This role will serve as a translator, video editor, content manager to support various aspects of International Education and Spanish language experience efforts.
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Your primary responsibilities could include, but are not limited to:
Content translation for Spanish website and platforms:
- Work closely with website and platform owners and development teams on the translation of Spanish language websites, trading platforms, including updates, fixes and related projects.
- Communicate translations via multiple means in a timely and efficient manner
- Participate in language related system testing, validation and deployment and participate in stand-up meetings as necessary
- Provide updates to international leadership and associates on changes made to our Spanish web properties to ensure we offer the best client experience possible
Ensure adherence to international education content and translation process:
- Localization/translation of selected content produced by other education partners, including articles, scripts, videos or client communication emails, etc.
- Ensure quality and timely content localization and translation through various processes, workflows and creativity tools
- Ensure all content adheres to tone of voice, creative strategy guidelines, and objectives established to address clients' needs
- Follow content review and approval procedures and process
- Work with business partners to promote our translation philosophy to ensure we provide best possible language experience for our clients
- Report or create defect incidents to address language related issues
Project management of content publishing and distribution process:
- Content authoring, publishing and distribution to various channels or segments
- Assist and participate monthly editorial calendar planning and scheduling
- Content planning within editorial calendar, coordinating with other internal & external partners/contractors for better awareness, orchestration and leverage
- Utilize various content and project management tools to ensure efficient and equitable processes
- Report and follow up any issues in a timely manner
Support other areas of international education team:
- Identify gaps that affect user experience of education content
- Assist in content review and approval workflow
- Provide system testing, validation and address any questions or concerns
- Provide training material or demos for any new features or functionalities
What you have
To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have:
Required Competencies:
- Bachelor's Degree or above preferably in Business, Journalism, Marketing, Education, Translation, and related fields
- 4+ years Financial Services experience
- Proven background in retail brokerage product and services, especially working with Spanish speaking clients domestically and/or Internationally.
- Series 7 and 63 required
- Strong translation skills from English to Spanish and vice versa
- Excellent written and verbal communication skills
- Skilled experience with content translation, review and management systems, such as Smartling, Workfront and Drupal etc.
- Demonstrated experience with content production, video editing, subtitling and design software, including Adobe Creative Suite such as Acrobat Pro, Dreamweaver, Premiere, AfterEffects and Photoshop, etc.
- Current or previous experience with project management and workflow tools
Preferred Competencies:
- FINRA Series 24 preferred
- Strong collaboration, problem solving and interpersonal skills
- Energetic, organized, multitasking and attention to detail
- Process oriented with ability to identify opportunities for improvements and efficiencies
In addition to the salary range, this role is eligible for bonus or incentive opportunities.
What's in it for you
At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you - both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance