Salary: USD $73,100 - $149,400 / Year
Your opportunity
Charles Schwab is building a new 11,000 square foot food hall concept on their HQ campus in Westlake, TX. The food hall will consist of four fully functional restaurants and three pop-up food stations. The food hall will be an exciting eating destination for employees and guests. Patrons will be able to choose from a variety of rotating counter-service restaurants and a collection of familiar cuisines from local eateries. The Assistant Corporate Food & Beverage Manager will assist the Food Hall Manager, responsible for conceptualization and planning, guest restaurant sourcing, and overall day-to-day operations of the food hall.
What you'll assist with:
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- Managing all food and beverage operations, ensuring high standards of quality and service
- Develop concept and market the food hall opportunity to candidate restaurants
- Identify, interview, and engage selected restaurants and negotiate deal structures; On-board restaurant partners
- Assume contractual responsibility for branding, safety, food borne illness liability and general conditions of food hall
- Manage hall menu and guest restaurant rotations
- Train guest restaurants on point-of-sale system, reporting and operating routines
- Order and stock beverages, cups, and common food hall supplies
- Expedite mobile order deliveries for guest restaurants; clear pick-up room at end-of-day
- Monitor temperature logs, exhaust hood cleaning, grease trap service, and equipment maintenance
- Specify, order, and put replacement small wares and appliances into service
- Conduct weekly quality assurance audits
- Monitor and audit kitchen controls and cleanliness standards
- Keep dining area tables and trash receptacles clear/clean during service
- Common equipment and services coordination. Floor mat cleaning; dock management; main kitchen equipment controls; storage and prep space allocation and control.
- Manage employee requests, complaints, and feedback
- Ensure compliance with regulatory requirements and internal policies. Implement internal controls and procedures to mitigate operational risks
- Develop and enforce standards for general operations, food safety, alcohol sales/consumption, customer service, etc.
- Oversee service and maintenance contracts and understand operation of facility equipment and systems
- Manage an inventory management system for products used in the common areas of the food hall and ensure availability of products
- Collaborate with the conferencing and events team to plan and execute special events
- Collaborate with the finance team to manage budgeting, financial reporting, and forecasting
What you have
- 5+ years' Food & Beverage experience
- Demonstrated experience in providing exceptional Customer Service
- Training expertise in the hospitality industry
- Demonstrated budgeting skills for financial management
- Excellent organizational and leadership abilities
- Knowledge of health and safety regulations
- Strong communication and interpersonal skills
- Relevant degree or certification in Hospitality Management or related field
What's in it for you
At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you - both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance