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Application Support / Site Reliability Engineer

AT Charles Schwab
Charles Schwab

Application Support / Site Reliability Engineer

Southlake, TX

Salary: USD $115,000 - $135,000 / Year

Your opportunity

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.

As an Application Support / Site Reliability Engineer for Schwab's Billing and Flex platforms production support team, you will be responsible for ensuring the availability, performance, and resiliency of several critical large/complex applications across multiple technology stacks. Our ideal candidate will be passionate about automation, operational excellence, and process improvement and will work collaboratively with a centralized Site Reliability team to define and implement consistent SRE processes and tools.

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What you're good at:

  • Building or supporting applications in distributed environments (LINUX/Oracle/SQL Server/WebSphere) and will be familiar with all aspects of the Systems/Software Development Life Cycle
  • Creating scripts to automate operational tasks & incorporate the solutions into infrastructure
  • Triage alerts & diagnose/resolve critical issues, manage implementation of changes
  • Developing tools, frameworks, and instrumentation to validate and increase rollout success for applications.
  • Developing CI/CD orchestration systems to reduce friction for software delivery to production.
  • Real-Time troubleshooting of mission critical application workflows and incorporate feedback to product development.

What you have

Required Qualifications:

  • 2+ years building or supporting applications in distributed environments (LINUX/Oracle/SQL Server/WebSphere) and will be familiar with all aspects of the Systems/Software Development Life Cycle
  • 2+ years of experience in writing automation scripts, building application dashboards for proactive monitoring, setting up Alerts for early determination of the issues
  • 2+ years of experience practicing SDLC (Software Development Lifecycle) practice, process improvements
  • Experience with enterprise batch scheduling, utilizing tools like Control-M and/or ESP
  • Hands on enterprise systems administration, monitoring, and deployment activities
  • Knowledge of IP networking including DNS, DHCP, firewalls, IP routing, etc.
  • Familiarity with large scale distributed systems and high-availability architectures
  • Development experience in one or more or programming languages such as .Net, Powershell, Java, Python, Bash
  • Knowledge of one or more of SQL, NoSQL databases
  • Knowledge of one or more of Message Brokers such as Solace, RabbitMQ, IBM MQ
  • Working knowledge of Splunk, AppDynamics or similar tools
  • Bachelor's degree in Computer Science or related discipline

Preferred Qualifitcations:

  • Mainframe skills are a bonus
  • Financial services industry experience
  • Agile methodologies
  • Working/interacting with offshore teams
  • Strong customer orientation with an affinity to proactively own, communicate, and follow-through projects and issues
  • Strong sense of ownership to resolve problems in a distributed environment
  • Strong resolve to dig deeper into technical issues in a complex trading eco-system
  • A self-starter with the ability and confidence to independently resolve issues and bring results back to the team

What's in it for you

At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you - both today and in the future:

  • 401(k) with company match and Employee stock purchase plan
  • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
  • Paid parental leave and family building benefits
  • Tuition reimbursement
  • Health, dental, and vision insurance

Client-provided location(s): Southlake, TX 76092, USA
Job ID: CharlesSchwab-2024-106565
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Snacks
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Shadowing Opportunities
    • Access to Online Courses
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program