Compensation:
$60,841 - $73,009
Compensation Type:
Salary
Employment Type:
Regular
Grade:
E05
Position Summary
Sets directions both operational and strategic, and is accountable for administration of a range of standardized testing activities conducted in a centralized testing center, to include development and coordination of testing program policies and procedures, recruitment, training, and supervision of testing staff, and administration of testing carried out by proctors in accordance with established procedures, initiating improvement efforts, and meeting evolving business demands. Manages the operation and maintenance of the center's computer testing pod.
Duties & Responsibilities

• Supervise staff and services at multiple CNM campuses, which includes prioritizing and assigning work, participating in performance evaluations, ensuring staff is trained, ensuring employees follow policies and procedures, maintaining a healthy and safe working environment, and making hiring, termination, and disciplinary recommendations.
• Oversees the department annual budget; monitors and approves expenditures; and implements adjustments, as needed.
• Read and interpret technical manuals, set up testing admin and proxy testing systems and work with vendors to secure necessary technology to meet accommodated testing requirements.
• Leads strategic planning for the department.
• Accountable for successful implementation of departmental mission and vision.
• Administers the center's computer testing labs, to include installation, maintenance, troubleshooting, and enhancement of computer/network hardware, software, and peripherals.
• Keeps informed of advancing technology in standardized test administration, computer-based testing, machine scoring, and associated software.
• Coordinates standardized group and/or individual test administration; administers and/or coordinates academic, credentials/certification, entrance, and vocational interest testing.
• Plans, develops, and coordinates testing program policies, procedures and schedules, and ensures adequate staffing for the administration of examinations.
• Contacts testing companies, and orders and maintains supplies of manual testing materials.
• Supervises and monitors administration of tests by proctors; ensures that test instructions are accurate and that appropriate testing environments are maintained.
• Ensures that test results are fairly and accurately scored utilizing automated or manual processes; configures and operates test scoring scanners, and sets up and maintains computerized test score tracking systems and data bases.
• Provides routine direction, information, and advisement to students and prospective students in regards to testing policies, procedures, and outcomes.
• Ensures that all test administration is carried out in compliance with relevant college and higher education policies, regulations, guidelines, and standards.
• Ensures confidentiality of test results and recommendations; maintains security of testing materials.
• Performs other related duties as assigned.

• Bachelor's degree in a related field and five (5) years of related experience.
• A cover letter explaining how the applicant meets minimum requirements is required.
• Community College experience preferred.
• Experience leading a multi-site student service operation preferred.