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Job Details

Position Summary:

Under the supervision of the Clinical Operations Team leader, takes part in the operations ensuring the quality and integrity of all the processes related to stored material: reception, storage, shipment, return and/or destruction, according to SOPs or any other required standard. Under the supervision and reporting to Clinical Operations Team Leader is responsible for signing off processes and releasing shipment for distribution.

• Verifies and signs operational jobs
• Releases shipments for distribution
• Manages the change of product status both physically and systematically following client instructions and within the scope of applicable Internal Guidelines
• Follow and lead packaging instruction form for secondary packaging relabelling tasks ensuring GMP and GDP
• Perform the quality check on a relabeling process in the absence of a Local Quality Representative and / or when it has been appointed for this function by the Quality Department
• Have deep knowledge of all the protocols stored at WC Depot in order to provide instructions to all the Depot Staff
• Act as Deputy Depot Pharmacist whenever required, supporting depot operational activities, as applicable, based on the local legislation
• Ensure compliance with all government legislative and local health requirements
• Maintain and assure compliance with applicable ICH, GMP, GCP, GDP, local regulatory requirements, legal requirements and World Courier Internal Guidelines (or any other so required)
• Comply with World Courier Standard Operating Procedures, which contain all specific instructions to develop the Depot daily activities, from the moment of reception of the products until the shipment/ delivery of the products to the sites
• Perform periodic Depot Self-Inspections as required, to assure everything at the Facility is working as established in WC SOPs
• Identify and report possible problems arising from personnel management that may be against working schedule
• Manages the status of product to ensure expired stock is moved to Quarantine status Required to be part of an on call roster 24/7 to provide telephone assistance as well as in person attendance for emergency response in case of any concern occurring at the facility in relation to temperature control of the product
• Participate in reviewing and authoring global and local SOPs, WI's and TRN documents Work in all temperature controlled environments including but not limited to:
• +15 to +25°C
• +2 to +8°C
• -20 to -30°C
• Physically perform packing process of inbound, outbound and returned shipments using Cencora World Courier packaging products
• Participate in occasional scheduled weekend tasks for stock control and balance sheet processes
• Lead continuous Improvement initiatives to ensure processes are streamlined
• Fully trained in the Clinical ERP Willingness to be trained how to use EWP equipment
• Perform any other duties the employee has been trained for

• Tertiary qualification e.g diploma or equivalent and/ or required training in pharmaceutical service is required for this position, whenever local regulation is allowing this associate to perform the mentioned activities.

• Position will require being able to lift loads up to 20kg independently using safe lifting methods described in manual handling training
• Be able to take initiative and solve problems
• Self driven and can work autonomously
• Excellent computer skills
• An understanding of Imports and Exports processes and statutory requirements
• Sound experience using the Microsoft Office Suite, including Word, Excel and Outlook
• Strong interpersonal and communication skills
• Sound level of numeracy and demonstrated attention to detail
• Sound written and verbal communication skills with a full command of English
• Problems solving skills
• Demonstrated ability to work flexibly within tight time schedules and in accordance with variable workload demands
• A calm and customer focused approach