Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
EXPERIENCE AND EDUCATIONAL REQUIREMENTS (EXPERIENCIA Y REQUISITOS ACADÉMICOS):
Required :
- University Degree in Logistics, International Trade, Business Administration, International Relations, Transportation or related fields.
- (Deseados: Licenciatura en Logística, Comercio Internacional, Administración de Empresas, Relaciones Internacionales, Transporte o áreas afines).
- 3 to 5 years of proven experience in Customer Service or Operations department with leadership experience
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- De 3 a 5 años de experiencia comprobada en departamentos de Atención al Cliente u Operaciones, con experiencia en liderazgo de equipos.
Desired:
- Computer skills including usage of formulas, dashboards development. (Habilidades computacionales incluso formulas y desarollo de dashboards)
- 1 to 2 years of experience leading teams (1 o 2 años de experiencia liderando equipos)
REPORTS DIRECTLY TO (REPORTA DIRECTAMENTE A):
Reports to (Reporta a)
- SSC HUB LATAM Manager (Gerente del centro de servicios compartidos de OPS - HUB)
.
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS (REQUISITOS MÍNIMOS DE HÁBILIDADES, CONOCIMIENTOS Y CAPACIDADES):
- English and Spanish fluency. Portuguese not mandatory but will contribute to daily activities (Fluidez en inglés y español). Dominio del inglés y el español. El portugués no es obligatorio, pero contribuirá a las actividades diarias.
- Excellent interpersonal relationships. (Excelentes relaciones interpersonales)
- Ability to work quickly and accurately under time and volume constraints and pressure. (Habilidad para trabajar en forma rápida y precisa bajo limitaciones de tiempo y volumen, así como también bajo presión).
- Strong interpersonal and communication skills. Capable of generating customer confidence. (Grandes capacidades interpersonales y de comunicación. Capaz de generar confianza hacia el cliente).
- Good analytical skills. (Gran capacidad analítica).
- Strong organizational skills, attention to detail and teamwork. (Gran capacidad de organización; atención a los detalles y trabajo en equipo).
- Be able to take initiatives and responsibilities. (Ser capaz de tomar iniciativas y asumir responsabilidades).
- Work schedule flexibility (Flexibilidad en el horario de trabajo)
What Cencora offers
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full time
Affiliated Companies
Affiliated Companies: World Courier de Colombia S.A.
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned