Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
Location: Alloga, a Cencora Company - South Normanton, Derbyshire
Salary: £12.56 per hour (excluding shift allowance)
Shifts: Rotating Mon-Fri - 6am-2pm / 2pm-10pm
About Us:
Alloga, part of Cencora, is a leading provider of pharmaceutical logistics solutions dedicated to improving the lives of people and animals worldwide. We pride ourselves on our commitment to quality and efficiency in our operations.
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Job Overview:
We are looking for a detail-oriented and proactive Order Management Operative to join our team in South Normanton. This role is vital in ensuring the smooth processing and management of customer orders, and you will be responsible for addressing various order-related challenges.
Key Responsibilities:
- Shipping Orders: Handle manual shipping requests and load shipments efficiently.
- Order Management: Address lines on hold or with errors, de-allocate or re-allocate lines as necessary.
- Issue Resolution: Resolve a variety of issues related to orders, lines, and address IDs.
- Unpicking Orders: Manage unpicks and add batches/lock codes while allocating from specific tags as requested.
- Order Adjustments: Cancel or zero shipping orders and lines upon request, amend work groups, and clone orders.
- Date Management: Change order dates as needed and manage part shippers.
- Booking Management: Add bookings and Advanced Shipping Notifications (ASN).
- Order Tracking: Check past dates to identify orders that have dropped into the system with incorrect ship-by dates.
- Address Management: Create address IDs and place orders on hold when necessary.
- Value Addition: Add value to orders and deal with mixed products orders.
- Communication: Monitor communications for any orders stuck in the interface and notify appropriate teams of postcode or client ID errors.
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Requirements:
- Previous experience in order management or a similar role is preferred.
- Strong attention to detail and excellent organizational skills.
- Ability to work effectively in a fast-paced environment.
- Good communication skills and a team-oriented mindset.
- Basic computer skills with experience in order management systems.
Benefits:
- Competitive pay rate with shift allowance.
- Opportunities for career advancement within the company.
- Supportive and inclusive work environment.
- Comprehensive training and development programs.
What Cencora offers
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full time
Affiliated Companies
Affiliated Companies: Alliance Healthcare Management Services Limited
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned