Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

Summary:

Supervise and assist in leading and managing the Gateway Operations, including drivers, dispatchers, and operations personnel.

Work hours: Mon - Friday 12 pm EST - 9 pm EST

Primary Duties and Responsibilities:

• Supervise the day-to-day operations
• Assign work to direct reports
• Handle and document low level personnel issues
• Document and deliver staff performance feedback and performance reviews
• Assist with staffing and scheduling to ensure optimal coverage on all shifts
• Participate in interviews for new hires
• Maintain confidentiality of employee records
• Ensure a clean and harassment-free work environment
• Manage station inbound and outbound shipments and assign resources as needed
• Monitor discrepancies by making sure appropriate notes are entered in the job
• Ensure that all job instructions and packaging needs are followed
• Monitor scheduling to ensure proper coverage at all times to handle workload
• Use GPS tracking and ensure drivers are assigned to appropriate vehicles
• Anticipate, prioritize and communicate and resolve problems throughout the day
• Manage employee training requirements and train staff on operation procedures
• Comply with TSA screening of freight
• Trouble shoot and manage problems through corrective action process
• Monitor shipment notes for shipments on hold or otherwise in the stations' custody
• Monitor live animals being held in the station to ensure proper care
• Provide guidance to other staff members/offices with general questions about operations and packaging

• Minimum of an associate degree or 5 years relevant supervisory experience is required
• Reports directly to the Operations Manager
• Provide leadership and direction for the department
• Communicate and build professional relationships
• Maintain an approachable and professional demeanor
• Train, coach and motivate others
• Ability to multi-task
• Proficient in Microsoft Word & Excel
• Lead by example

• The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• Sedentary physical activity requiring reaching, sifting, lifting, finger dexterity, grasping, feeling, repetitive motions, talking and hearing
• Visual requirement is for close vision, distance vision, peripheral vision and ability to adjust focus
• 50% or more time is spent looking directly at a computer
• Associate is frequently required to stand, walk (or otherwise be mobile)
• Ability to deal with stressful situations as they arise