Cencora, previously known as AmerisourceBergen, is a leading global pharmaceutical solutions organization centered on improving lives. Ranked #21 on the Global Fortune 500, our team members are united in our responsibility to create healthier futures.
Our Shared Service Center in Lithuania is experiencing rapid growth and we have many diverse and exciting roles in Customer Service, Operations, IT, Finance and HR. Join us and make a positive impact on human and animal health.
What you will be doing
• Facilitates implementation of enhancements or changes to existing monitoring and observability solutions, by helping translate business needs into functional requirements
• Collaborate with internal groups to meet their monitoring and observability requirements
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• Assist in support and resolution of Incidents and requests for monitoring and observability
• Assist in the creation and conformance to standards
• Assist in the creation of documentation policies and guidelines
• Follow corporate change management policies
• Participate in team meetings
• Escalates problems as needed to ensure timely resolution
• Recommend changes/enhancements for improved solution availability, reliability and performance
• Ensure documentation is developed and maintained
• Perform other duties as assigned
• Create custom monitoring/integrations as required
• Submit and execute changes following the change control processes
• Assist in the support/implementation of corporate and group initiatives/projects
• Train and present to team members and others
• Create programs/scripts to automate routine actions
• Create SQL queries to collect information
• Create/modify dashboards
• Use API calls to gather/post information
• Create/modify/maintain integrations of monitoring and observability solutions
What your background should look like
- Bachelor's degree or technical institute degree/certificate in a relevant field
- Min. 5 years of relevant IT work experience.
- Strong experience with Windows and Unix-based systems and command-line interfaces
- Experience with general IT concepts beyond their primary discipline
- Good analytical and problem-solving skills.
- Good interpersonal skills; effective team player
- Good analytical skills with attention to detail
- Good presentation skills
- Ability to prioritize load.
- Technical leadership, negotiation, and conflict resolution
Highly desirable:
- Familiarity with Git or other version control systems
- Experience with databases and SQL queries
- Demonstrates in-depth knowledge of monitoring and observability solutions
- Understanding of ITSM
- Strong experience with Azure preferred.
- Knowledge of networking concepts such as DNS, TCP/IP, and load balancing preferred.
- Curious, able to pick up new things quickly
- Scripting/programming experience.
What Cencora offers
We offer a competitive annual bonus, life insurance from Day 1, a best-in-class health insurance package, and up to 6 fully paid benefit days a year. As a Cencora employee, you have the benefit of our referral bonus scheme, our boundless learning opportunities and our global Employee Assistance Program. We have a wonderful office location in Quadrum, equipped with everything you need for a small break at work and fresh snacks at all times. Become part of our purpose-driven, multicultural team now and help us create healthier futures.
Schedule
Full time
Gross Salary Range (Monthly)
€4,245.60 - €6,065.16
Affiliated Companies:
Affiliated Companies: World Courier (Lithuania) UAB