Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Customer Quotation Representative (Representante de Cotización)

AT Cencora
Cencora

Customer Quotation Representative (Representante de Cotización)

Bogota, Colombia

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

  • Build the commercial offer (Quotation) in response to clients' requests that have been assigned to him/her. Construir la oferta comercial (Cotización) en respuesta a las solicitudes de los clientes que le hayan sido asignadas.
  • Handle all communication with the Sales Team with the aim of the correct understanding of all the specifications and requirements, matching those requirements against logistical options.Manejar toda la comunicación con el Equipo de Ventas con el objetivo de la correcta comprensión de todas las especificaciones y requisitos, comparando esos requisitos con las opciones logísticas.
  • Build the correct price in line with World Courier contract / Tariff pricing and ensuring all customer discounts are adhered to. Establece el precio correcto de acuerdo con el contrato/precio de tarifa de World Courier y garantice que se cumplan todos los descuentos para los clientes.
  • Maintain a thorough and complete understanding of World Courier service options and packaging alternatives.Mantener un conocimiento profundo y completo de las opciones de servicio y alternativas de embalaje de World Courier.
  • Understands the request of the client and alerts the direct manager if any custom requests can be supported vs. the standard products. Entiende la solicitud del cliente y alerta al gerente directo si se puede admitir alguna solicitud personalizada frente a los productos estándar.
  • Work with Local CS teams to understand any specific requests that may impact pricing so they can be quoted in advance.Trabajar con los equipos locales de CS para comprender cualquier solicitud específica que pueda afectar los precios para que puedan cotizarse con anticipación.
  • Learn and use the available Quote tools.Aprenda y utilice las herramientas de Cotización disponibles.
  • Make improvement suggestions to systems and processes. Realizar sugerencias de mejora a sistemas y procesos.
  • Collaborate with all colleagues to maintain achieve a shared aim of supporting the customers as best as possible.Colaborar con todos los colegas para lograr el objetivo compartido de apoyar a los clientes lo mejor posible.
  • Monitor and organize own workload to ensure correct prioritization of quotes.Supervisar y organizar la propia carga de trabajo para garantizar la correcta priorización de las cotizaciones.
  • Work with Sales Team to support new business customers with an efficient quotation process.Trabajar con el equipo de ventas para apoyar a nuevos clientes comerciales con un proceso de cotización eficiente.
  • Maintain sufficient Operation/use of World Courier systems: Salesforce, TMS, Quoting tools, JetStream, and others.Mantener suficiente operación/uso de los sistemas de World Courier: Salesforce, TMS, herramientas de cotización, JetStream y otros.
  • Build and maintain relationships with World Courier offices, clients, agents, airlines, handling agents and suppliers to support the quote process through efficient Internal Communications with the World Courier Network.Construir y mantener relaciones con las oficinas, clientes, agentes, aerolíneas, agentes de manejo y proveedores de World Courier para respaldar el proceso de cotización a través de comunicaciones internas eficientes con World Courier Network.
  • Strict adherence to numerous internal procedures both department specific and Company specific, the latter being defined by SOPs and Ops memos. Cumplimiento estricto de numerosos procedimientos internos, tanto específicos del departamento como de la empresa, estos últimos definidos por SOP y memorandos de operaciones

Want more jobs like this?

Get Business Operations jobs in Bogota, Colombia delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.

.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS (EXPERIENCIA Y REQUISITOS ACADÉMICOS):

  • Minimum 2 years of experience in pharmaceutical supply chain environment, including Operations Management (Outbound, inbound and distribution & packaging).Requiere una amplia formación en campos como administración de empresas, contabilidad, ventas, marketing, ciencias de la computación o vocaciones similares generalmente obtenidas mediante la finalización de un programa de grado asociado o una combinación equivalente de experiencia y educación.
  • Requires training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two year associate's degree program, technical vocational training, or equivalent combination of experience and education.Requiere capacitación en campos como administración de empresas, contabilidad, ventas, marketing, ciencias de la computación o vocaciones similares que generalmente se obtienen mediante la finalización de un programa de grado asociado de dos años, capacitación técnica vocacional o una combinación equivalente de experiencia y educación.
  • Knowledge of business theory, business processes, management, budgeting, and business office operations.Conocimiento de teoría empresarial, procesos comerciales, gestión, elaboración de presupuestos y operaciones de oficinas comerciales.
  • Languages: Fluency in Spanish is mandatory (reading, writing, listening, speaking) and English and Portuguese will be considered a plus.Idiomas: La fluidez en español es obligatoria (leer, escribir, escuchar, hablar) y se considerará un plus el inglés y el portugués.

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS (REQUISITOS MÍNIMOS DE HÁBILIDADES, CONOCIMIENTOS Y CAPACIDADES):

  • Able to follow procedures and instructions.Capaz de seguir procedimientos e instrucciones.
  • Able to provide relevant information on request.Capaz de proporcionar información relevante a pedido.
  • Excellent interpersonal skills and relationship building skills to develop and maintain cooperative working relationships with both customers and associates.Excelentes habilidades interpersonales y habilidades de construcción de relaciones para desarrollar y mantener relaciones de trabajo cooperativas tanto con clientes como con asociados.
  • Excellent oral communication skills to present information and solutions in a professional manner.Excelentes habilidades de comunicación oral para presentar información y soluciones de manera profesional.
  • Good analytical skills sufficient to analyze quotes and data, and to identify and resolve customer problems.Buenas habilidades analíticas suficientes para analizar cotizaciones y datos, e identificar y resolver problemas de los clientes.
  • Self-motivated and uses own initiative.Automotivado y con iniciativa propia.
  • Remains calm under pressure.Mantiene la calma bajo presión.
  • Flexible attitude - for working shifts and last-minute coverage.Actitud flexible - para turnos de trabajo y coberturas de último momento.
  • High attention to detail.Alta atención al detalle.
  • Able to prioritize workload.Capaz de priorizar la carga de trabajo.
  • Friendly, polite, dependable, reliable, and trustworthy.Amable, educado, confiable, confiable y digno de confianza.
  • Good organizational skills.Buenas habilidades organizativas.
  • Intermediate computer skills to proficiently use a Windows based system and to accurately input data and run reports.Habilidades informáticas intermedias para utilizar con soltura un sistema basado en Windows e introducir datos con precisión y ejecutar informes.

What Cencora offers

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated Companies

Affiliated Companies: World Courier de Colombia S.A.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Client-provided location(s): Bogotá, Bogota, Colombia
Job ID: Cencora-R2419506
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • FSA
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Remote Work Opportunities
    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Stock Purchase Program
    • Financial Counseling
  • Professional Development

    • Internship Program
    • Promote From Within
    • Access to Online Courses
    • Tuition Reimbursement
    • Lunch and Learns
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program

Company Videos

Hear directly from employees about what it is like to work at Cencora.