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Job Details

Position Summary:

This is a senior sales position that requires that incumbent to secure new business opportunities for World Courier, while maintaining and developing relationships with existing clients.

Responsibilities:

• Establish sales and retention budgets in conjunction with the Sales Manager/General Manager
• Proactively identity and pursue sales leads
• Negotiate contract terms in consultation with the Sales Manager/General Manager
• Close sales
• Achieve budgets
• To establish and implement marketing plan/initiative to increase profitable revenue generation
• Develop a comprehensive knowledge of all World Courier services
• Research and develop comprehensive industry knowledge with the market for World Courier, i.e: Biopharm
• Report competitor activities to the Sales Manager/General Manager
• Develop business plans for targeted business
• Investigate and resolve customer problems
• Develop a systematic and ongoing communications program with existing and prospective customers
• Maintain an account management database to document, monitor and support each customer relationship
• Prepare and submit weekly sales figures, call reports and other records as requested, to the Sales Manager/General Manager
• Participate in (occasional) out-of-hours promotional networking activities
• Liaise proactively and effectively with back-office/support staff to ensure a high standard of customer service
• Avoid exposing the company to unnecessary credit risk
• Participate in the enforcement of credit terms
• Cross-sell other World Courier services
• Other duties as reasonably directed by the Sales Manager/General Manager

• The Business Development Manager is subordinate to the National Sales Manager

• A graduate degree in a relevant discipline preferred

• Position requires at least 5+ years of experience in delivering high-quality, relevant selling services
• Sales experience, general sales expertise, and account-based sales experience preferred
• Ability to communicate effectively, both orally and in writing, for the purpose of preparing proposals, reports, and customer presentations
• Strong interpersonal skills
• Ability to develop and maintain productive, cooperative, and interdependent working and business relationships
• Strong presentation skills
• Strong analytic skills
• Strong creativity skills; with particular emphasis on creative problem solving
• Experience selling to or working with personnel in pharmaceutical or the medical logistics industry is also preferred
• Demonstrated proficiency in Microsoft PowerPoint, Word, Excel, and other software programs and tools necessary to operate effectively with company systems and programs