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What you will be doing
Job Profile Summary
This role is responsible in providing proactive support in monitoring application performance, application optimization, system stability, database tuning etc. of enterprise eCommerce applications. The resource helps in monitoring systems availability, performance, and capacity against baseline metrics and reports trends.
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The resource will guide application development teams on supporting with best practices, solutioning new business problems, doing POCs of product(s) to add new capabilities to our eCommerce offering, supporting production environment and performance tuning to support our high volume of transactions.
Job Description
- Develop a deep understanding of the application architecture including the various key components, what they do, and how they interact with each other.
- Develops in depth knowledge of supported systems and applications.
- Ability to perform multiple tasks concurrently, while making timely and sound decisions, working efficiently in a fast-paced environment, and working
- Experience with application monitoring tools such as Dynatrace, etc.
- Good hands-on experience in Real User Monitoring (RUM) using Dynatrace with support and monitoring.
- Analyzing Dynatrace alerts in production system from Performance Engineering point of view and providing suggestions.
- Defining SLOs and Metrics in Dynatrace.
- Expertise in creating and configuring monitoring dashboards
- Experience with Oracle monitoring tools such as OEM, etc.
- Experience with Log Management tools such as New Relic, ELK etc.
- Supporting a Tier 1 ecommerce-based application built primarily on top of SAP Hybris, Oracle, Solr and other Java technologies using SOA / REST principles
- Seek out operational trends and potential issues that may have resulted from past code changes by monitoring site performance.
- Measures how the end users key actions in our ecommerce applications.
- Experience with recommending baseline monitoring thresholds and performance monitoring KPIs and SLAs
- Monitor site performance in test environments - (page load, response time from end to end) for new releases.
- Define, refine and report on key operational measurements including application performance.
- Work closely with software development team members to conduct research, identify design and coding issues, and contribute to problem resolutions.
- Incident detection, resolution and/or escalation. Participation in root cause analysis and correction resulting in prevention.
- Monitor, maintain and support systems and software to ensure stability and compliance to SLA (service level agreements) and technology standards
- Requires experience with Java 11 and exposure to Python, Java/Type script on Node.js
- Effectively communicate and present platform improvements/issues to technical as well as functional stakeholders
- Experience working with multiple scrum team and manage the platform backlog with minimum supervision
Additional Job Description
- Bachelor's Degree in Computer Science, Information Technology or any other related discipline or equivalent related experience.
- 10+ years of directly-related or relevant experience, preferably in software designing and development or systems architecture.
Preferred Certifications:
- Dynatrace or any other APM vendor Certifications
Technical Skills:
- Application Performance Monitoring
- Review Load Test scenarios, Validate different metrics such as response times, cpu utilization etc..
- Jira
- Programming and Development - some scripting languages etc.
- Application Architecture
- Software Development Life Cycle (SDLC) - Agile and Waterfall experience.
Tools Knowledge:
- Dynatrace
- Oracle Enterprise Manager Console
- Browser tools - Network/Console/Cookies etc..
- Cloud Computing Tools (Azure primarily and others such as AWS, Google Cloud)
- Load Testing tools (Load Runner, JMeter etc.)
- JVM Tuning - GC, Memory, CPU, IO etc.
- Programming and Development using some scripting Languages - python, etc.
- Full story
- Google Analytics
- Etc.
Behavioral Skills:
- Collaboration
- Creativity & Innovation
- Decision Making
- Planning
- Presentation Skills
- Risk-taking
What your background should look like
Experience & Educational Requirements:
- Full stack developer experience
- UI with JS Frameworks like React and Backend development with JAVA Spring MVC
- Understanding of Architecture Patterns: Monolithic, SOA, and Microservices
- Application Monitoring using APM Tools (required: Dynatrace, plus: New Relic, Azure Insight)
- APM use: Dashboard creation, Alert setups
- Performance Optimization
- JAVA Virtual Threads, Native Images, Different JVM configuration
- Experience with Distributed Tracing for performance issue understanding
- Effective communication in 1:1 and large group settings
- Ability to work with multiple teams and provide concise information on topics like performance defects.
Preferred Certifications:
Cloud Architect Certifications
Integration Architects Certifications
Application/Infrastructure/Enterprise Architect Training and Certification, e.g. TOGAF
Skills & Knowledge:
Behavioral Skills:
Collaboration
Creativity & Innovation
Decision Making
Planning
Presentation Skills
Risk-taking
Technical Skills:
Cloud Architecture
Data Architecture & Governance
Integration Testing and Validation
Operating Systems
Programming and Development
Application Architecture
Software Development Life Cycle (SDLC)
Tools Knowledge:
Architecture Framework tools
Cloud Computing Tools (AWS, Azure, Google Cloud)
Integration and Deployment tools (Jenkins, Copado, Azure DevOps)
Programming and Development and Development Languages
Spine Mapping: P4
Priority: 1
What Cencora offers
All team members globally are provided with basic life insurance, personal accident insurance, business travel accident insurance, and EAP resources at no cost. Additional country-specific benefits such as healthcare, sick leave, death and disability, retirement, as well as perks and allowances may be provided. Details of programs vary by location.
Schedule
Full time
Affiliated Companies
Affiliated Companies: CENCORA INDIA TECHNOLOGY SERVICES PRIVATE LIMITED
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@amerisourcebergen.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned