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Job Details

Job Title: Goods In Administrator

Location: South Normanton, UK

Company: Alloga UK

Pay Rate: £13.50 per hour (inclusive of rotating shift allowance)

Shifts: Rotating shifts: 6am-2pm / 2pm-10pm

Job Purpose

To manage all aspects of administration within the Goods In Operation, ensuring that routine information and critical business data are captured and stored in compliance with Alloga UK, its clients, and governing bodies.

• Adhere to company Health & Safety policies and standards at all times.
• Report all accidents and near misses immediately to the Goods In Supervisor.
• Manage and control Delivery Schedules.
• Coordinate inbound bookings effectively.
• Maintain a comprehensive knowledge of the Goods In Database, Portal, and WMS system.
• Handle telephone inquiries efficiently and professionally.
• Complete daily carrier performance data.
• Liaise with carriers regarding problem deliveries and late vehicles.
• Ensure receipt documents (pro-forma and GRN's) are scanned, filed, and archived as necessary.
• Communicate delivery receipts back to clients on the same day.
• Receipt stock into the system as required.
• Monitor and record delivery dates for exceptional or imported stock, including any potential demurrage.
• Operate only equipment for which full training has been received.
• Secure all doors or ensure they are manned at all times, challenging unauthorized personnel.
• Maintain personal appearance in line with company guidelines, including wearing a clean uniform and valid identity pass.
• Comply with MHRA and GDP standards, ensuring excellent housekeeping practices.
• Promote continuous improvement within all operational areas.
• Communicate effectively with Goods In and other departments.
• Carry out reasonable requests as determined by management.

• Knowledge of Warehouse Operations and Systems.
• Proficient in PC applications.
• Excellent communication skills.
• Strong administrative skills.
• Professional telephone manner.

• Flexible with a willingness to work shifts.
• Effective planning and prioritization skills.
• Numerate and detail-oriented.
• Confident and enthusiastic with strong interpersonal skills.
• Demonstrates initiative and sound judgment.
• Honest and transparent approach.

• NVQ Level 2 or equivalent.
• Previous administration and customer care experience.
• Sound knowledge of GDP and Health & Safety.
• Completion of all relevant SOP training within 3 months.

• Goods In Operatives
• Supervisors
• Carriers
• Clients