Quality Assurance Analyst I

Cellular Sales:

Quality Assurance Analyst I

Reports to
QA Manager

JOB DESCRIPTION

Summary/Objective

The Quality Assurance Analyst works under the supervision of the QA Manager, the Analyst is responsible for creating an end-to-end test plan, executing the plan, and managing all activities during the testing cycle. The Analyst will ensure all the objectives are met and the solution works as expected. The role is familiar with the software development cycle and quality assurance methodologies. A QA Analyst could be responsible for testing applications built in house by developers, 3rd party applications, or hardware.

Essential Functions

1. Write test plans and test cases from requirements and test cases that are outside the requirements.
2. Ability to create user stories from requirements.
3. Run manual and automated tests.
4. Escalate bugs to Sr. Engineer, developers and/or other stakeholders.
5. Participate in the Scrum process during projects.
6. Meet project deadlines and deliverables.
7. Ability to think abstractly not conform to normal solutions.
8. Knowledge and experience in technical aspects of software solutions being tested.
9. Run demos of applications tested.
10. Business process understanding.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Competencies

1. Attention to Detail: Taking responsibility for a thorough and detailed method of working.
2. Usage of Technical Expertise: Acquiring and applying technical and functional knowledge in one's own technological area of specialty.
3. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
4. Written Communication: able to document user stories and bug in a way other users can understand.
5. Understanding of basic software and hardware
6. Oral Communication: Shaping and expressing ideas and information in an effective manner.

Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and other equipment used in our store setting.

Physical Demands

Must be able to perform repetitious hand/eye movement. Must be able to sit for long periods of time. This is a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand on a stool, as necessary.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Position Type/Expected Hours of Work
This is a full-time position.

Travel

1-10%

Required Education and Experience

1. 2+ years of Quality Assurance experience required.
2. Knowledge of Scrum process, QA theory and methodology
3. Experience in testing UI, API, Data Conversion, UAT, Performance etc.
4. Can build and execute different types of tests: integration, system, regression; positive, negative; performance, load, stress (and others)
5. Ability to conduct exploratory testing; able to test a product in the absence of requirements.
6. Strong written, and verbal communication skills
7. Good analytical, problem solving and decision-making skills.
8. Ability to organize work efficiently across multiple projects and responsibilities.
9. Works well under pressure to meet due dates.
10. Able to work with no or minimal supervision and willing to take the initiative.

Preferred Education and Experience

1. Bachelor’s degree or equivalent level of experience in Information Technology, Computer Science, or other technically related field preferred