Description
Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we're the driven professionals and technology experts companies turn to most to solve their IT challenges.
The primary purpose of this position is to provide technical infrastructure architecture support for clients' engagements including pre-sales support and customer support.
Primary Duties & Responsibilities
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Provides analyses and technical support for client's engagements and assists the account team and other engineers with development of proposals, quotations and presentations; responsible for technical sales cycle working closely with sales to close business
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Effectively delivers customer presentations, demo instructions and other related collateral
Performs pre-sales activities in conjunction with Account Teams in educating clients on CDW offerings
Prepares and delivers client presentations
Provides technical demonstrations to include implementation/migration planning
Prepares deliverable templates/client timetables
Develops recommendations based on analysis of business and technical requirements
Reviews client hardware configurations to ensure client meets necessary requirements
Supports and recommends architecture and design of projects
Performs account management duties to include research, problem solving, technical support, and general maintenance of client relationship
Develops and reviews basic technical manuals for standard install processes that are directly related to specialization and discipline on the job
Prepares sales quotations and technical responses to Request of Quotation (RFQs) & Request for Information (RFIs) and Request for Proposals (RFPs)
Performs base level assessments and other discovery activities
Is mentored by more senior level resources through shadowing and other methods to support growth and develop technical expertise
Maintains the minimum services participation target objective
Basic Qualifications
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Bachelor's degree in Computer Science, Management Information Systems, Information Technology, Engineering, Mathematics or a related field
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At least five (5) years of IBM Power-related architecture experience.
Other Position Requirements
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Demonstrated experience with Power High-Availability and DR Solutions
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Demonstrated experience with IBM AIX Operating System
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Demonstrated experience with IBM Power Systems servers
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Demonstrated knowledge of AIX storage concepts
Preferred Qualifications
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Prior technical pre-sales experience
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Completion of certifications related to job role
Who we are:
CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.
What you can expect from us: Culture, coworkers, careers.
CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you'll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self-and your best ideas-to CDW. Because diverse perspectives bring forth better problem solving-and better solutions for our customers on a rapidly evolving technology landscape.
Equal Opportunity Employer, including disability and protected veteran status
Benefits overview: https://cdw.benefit-info.com/