Product Manager- Lenovo Operations

Description
Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we're the driven professionals and technology experts companies turn to most to solve their IT challenges.
The Product Manager, Lenovo Operations position involves being responsible for leading the activities surrounding the operational excellence and efficiencies, product development and management, as it relates to sales process, operations and enablement with a keen eye on financial success of various solutions and services offered while maintaining a high standard of quality and team leadership. This individual will be responsible for overseeing all aspects of our daily and long-term operations, ensuring efficiency, productivity, and developing streamlined processes and automation opportunities.

• Develop, implement, and maintain operational procedures and best practices

• Analyze and improve operational workflows, including identifying areas for cost reduction and efficiency gains

• Channel support of programs as it relates to sales execution

• Maintain communications and contacts to collect and analyze technical, financial, and sales information for the offerings

• Market Analysis - Conduct market research and collect voice of the seller feedback and insights to specify user requirements for current and future offers

• Drive the Lenovo sales roadmap working with a cross-functional team

• Align offer development with IT - Lead the effort to collect and prioritize required enhancements and new functionality required within CDW IT systems to support enhancement to existing offers as well as changes and improvements required by IT systems to support new solutions

• Operationalize the sales process to ensure a smooth process form opportunity identification through placing the orders ensuring a good customer experience

• Build effective relationships between functional departments to ensure business alignment including but not limited to all services teams, marketing, supply chain, PPM, and sales

• Evangelize our Lenovo value and strategy to presales, sales and our end customers

• Be the main point of contact for presales feedback on the offerings including managing and maintaining the presales standard operating procedures, sales communities, and supporting materials such as sales wikis

• Collaborate with financial teams to develop financial P&L performance, forecasting, and ROI

• Plan, communicate, and execute product launch and end of life offering management for products and services that can no longer be supported

• Understanding of the product and ability to articulate in detail and at a high level depending on audience

• Work in conjunction with the Lenovo team to understand the channel strategy and then adapt and communicate CDW's strategy changes to align with these changes

• Assisting PPM team with operational tasks like reporting, claiming, SKU creation and maintenance

• Ensure compliance with all relevant safety regulations and company policies

Education and/or Experience Qualifications

• Bachelor's degree and 5 years of Sales/Marketing/Project Management experience, OR

• 9 years experience in Sales/Marketing/Project Management, OR

• 4 years of CDW PPM experience and 5 years experience in Sales/Marketing/Project Management

Required Qualifications

• Demonstrated knowledge of technology product offerings and solutions

• Proven record of successful project management and organizational skills

• Proven track record of successfully improving operational efficiency and productivity

• Proficient with Microsoft Office; Excel, Word, Outlook, and PowerPoint

• Proficient with SalesForce and PowerBI

• Experience with sales productivity tools

• Excellent written and verbal communication skills with the ability to effectively communicate at all levels of the company including Senior Leadership

• Demonstrated ability to analyze data and conduct primary research

• Ability to multitask and be adaptable in a fast-changing environment

• Strong understanding of the dynamics of cross-functional teams, with the ability to creatively problem solve

• Demonstrated ability to work independently with little direction

Who we are:
CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.
What you can expect from us: Culture, coworkers, careers.
CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you'll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self-and your best ideas-to CDW. Because diverse perspectives bring forth better problem solving-and better solutions for our customers on a rapidly evolving technology landscape.

Equal Opportunity Employer, including disability and protected veteran status
Benefits overview: https://cdw.benefit-info.com/