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Internal Communications Specialist

AT CCC Intelligent Solutions
CCC Intelligent Solutions

Internal Communications Specialist

Chicago, IL

Salary range is:
$54,635.00 - $75,000.00
This position is bonus/commission eligible.

CCC Intelligent Solutions Inc. is a leading cloud platform for the multi-trillion-dollar P&C insurance economy creating intelligent experiences for insurers, repairers, automakers, part suppliers, lenders, and more.

The CCC Intelligent Experience Cloud, powered by broad AI and an innovative event-based architecture, connects more than 35,000 businesses to power customized applications and platforms for optimal outcomes, and personalized experiences that just work. Through purposeful innovation and the strength of our connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.

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The Role

Reporting to the Manager, Internal Communications, the Internal Communications Specialist will be critical to driving employee engagement, building belief in our business and leaders, and championing an inclusive, high-performing culture. Some of the exciting work you'll do includes modernizing our internal communication channels, establishing an employer brand, supporting our HR teams, and deepening employees' connection to CCC. The role will also support day-to-day execution of employee communication efforts. This is a face-paced individual contributor role involving creative writing, innovative thinking, project management, editing, design, and content management.

Key Responsibilities:

  • Support the execution of CCC's internal communications strategy, including but not limited to updating intranet, drafting newsletters, writing stories, and managing editorial calendar.
  • Find opportunities to celebrate our people and connect them with our vision, mission, values, and strategy through communications.
  • Collaborate with Inclusion, Diversity & Equity and Benefits teams to craft timely, relevant stories that build employees connection to CCC.
  • Support company's internal communication tools, ensuring they are up-to-date, user-friendly, and aligned with the company's goals and values.
  • Support internal events coordination including Town Halls and all employee events/meetings.
  • Establish metrics and track communications to identify key learnings, trends, and opportunities for improvement.

Requirements:

  • Bachelor's degree in Communications or related field.
  • 2-3 years in fast-paced corporate communications or related role.
  • Strong written and verbal communication skills with a keen eye for detail.
  • Demonstrated experience writing and editing internal communications to enterprise-wide employee audiences.
  • Proficiency in using communication tools and platforms, such as intranet systems, email marketing software, and content management systems.
  • Ability to work independently as well as collaboratively in a fast-paced environment.
  • Independent and results oriented, with a strong work ethic, tenacity and a persistent approach.
  • An interest in storytelling, with the ability to turn sophisticated information into engaging content.
  • Experience developing content for diverse audiences.

About CCC's Commitment to Employees:

CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.

At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC's success.

CCC offers competitive compensation and benefits to support you and your families, including:

  • 401K Match
  • Paid time off
  • Annual Incentive Plan Performance Bonus
  • Comprehensive health insurance
  • Adoption Assistance
  • Tuition Reimbursement
  • Wellness Programs
  • Stock Purchase Plan options
  • Employee Resource Groups

For more information about our benefits, please check out our careers site.

Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here.

Client-provided location(s): Chicago, IL, USA
Job ID: CCC-0013437
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • HSA
    • HSA With Employer Contribution
    • On-Site Gym
    • Mental Health Benefits
    • FSA
    • Pet Insurance
  • Parental Benefits

    • Family Support Resources
    • Adoption Assistance Program
    • Adoption Leave
    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
    • Work-From-Home Stipend
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Work Visa Sponsorship
    • Internship Program
    • Leadership Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at CCC Intelligent Solutions.