About the Role:
As a CBRE Operations Management Sr. Analyst, you will provide the department with advanced day-to-day operations and administrative support. This job is part of the Operations Management job function. They are responsible for coordinating staff functions and operations that support the organization's goals and strategies.

This role supports the high-volume high-profile client Furniture Program, focusing on furniture specialty furniture repair or labor only work orders and site assignments related to the account's domestic Office and Retail portfolios for both FMP and self-managed locations, including but not limited to:

• Focus on adherence to SLA's
• Monitoring and actioning furniture specialty work orders and site assignments
• Monitor/follow up on all open furniture category work orders
• Partner with lead and Furniture Team
• Ad hoc

• Manage the budget preparation process. Research and collect input from multiple internal and external resources.
• Review monthly department budget reports to maintain expense controls. Review commentary and explanation of variances provided by the team. Present to management for review.
• Troubleshoot and resolve escalated inquiries and requests from internal and external clients.
• Evaluate department processes and procedures and identify opportunities to improve service delivery. Make recommendations to management.
• Compile a variety of complex operating, financial, and statistical information reports.
• Oversee the development of project plans and costs. This includes personnel and fiscal requirements to achieve defined objectives.
• Apply general knowledge of standard principles and techniques/procedures to accomplish assigned tasks and solve routine problems.
• Have a broad knowledge of your own job discipline and some knowledge of several job disciplines within the function.
• Lead by example and model behaviors that are consistent with CBRE RISE values. May convince us to reach an agreement.
• Impact the quality of own work and the work of others on the team.
• Work primarily within standardized procedures and practices to achieve objectives and meet deadlines.
• Explain complex information to others in straightforward situations.

• Bachelor's Degree preferred with 2-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Understanding of existing procedures and standards to solve slightly complex problems.
• Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• Advanced math skills. Ability to calculate complicated figures such as percentages, fractions, and other financial-related calculations.