Full Spectrum Lab Services from CBRE offers a professional suite of services to a variety of clients in the life sciences industry, including those in pharmaceuticals, biotech, medical devices, and genomics, as well as contract research organizations (CROs) and contract manufacturing organizations (CMOs).
Our comprehensive range of services includes laboratory consulting, real estate services, instrumentation repair and maintenance, full asset management, and more-covering the entire spectrum of life sciences facilities. With expertise across various life sciences categories, CBRE is a leader in managing highly-regulated spaces within the industry.
About the role!
Provides support services to facilitate the repair, maintenance, calibration, and certification of laboratory instrumentation. Responsible for administering repair, PM, and calibration work order requests, customer inquiries, and associated Computerized Maintenance Management (CMMS) Record. Ensures customer satisfaction with all work order requirements, following up on all requests, efficiently meeting and advancing the business needs, and working closely with all members of the wider team to provide a proactive and focused approach.
Want more jobs like this?
Get jobs in Indianapolis, IN delivered to your inbox every week.
What you'll do
- Liaises with staff regarding services required for installation, maintenance, moves, and relocations.
- Supports the proposed items of instrumentation.
- Acts as the first point of contact for all third-party contractors, ensuring that they have a valid EHS and GMP induction, a thorough risk assessment, and an official method statement and permit, prior to the commencement of work.
- Using the Computerized Maintenance Management System (CMMS), administers the closure manage work orders in compliance with procedures and practices. Keeps end users apprised of work order status and acts as a lead for the timely escalation of service request(s). Ensures CMMS records are updated accurately and reflects the current status of the equipment.
- Ensures purchase order(s) are in place in conjunction with prior commencement of non-contract work.
- Assists in audit preparation; retrieves documentation for inspection purposes.
What you'll need
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Bachelor's degree in a scientific field of study or 2 - year degree, High School Diploma or general education degree (GED) required and a minimum of years of related experience or equivalent work experience; pharmaceutical and/or GMP experience. Previous customer service or administration experience preferred.
Why CBRE?
- We offer comprehensive benefits such as health, vision and life insurance, 401k, and personal time off, among others.
- Benefits: Benefits start 1st of the month: Medical, dental vision, PTO, 401k, etc.
Disclaimers: Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.