About the role:
Build and sell a winnable, operable, and Global EFM Solutions for our Global Workplace Solutions group.
What you'll do:
Manage all aspects of the EFM solution creation as part of a Enterprise pursuit including hard services, soft services, smart FM, sustainability, asset optimization, and workplace experience, globally.
Project manage the EFM solutioning process across all six EFM product solutions to ensure solutions are fully integrated, without duplication of benefits and costs, outlined efficiently, etc. Govern and delegate the solutioning efforts to all parties within the EFM solutioning team.
Validate the competitiveness, pricing, applicability, integration, and operability of the entire EFM solution and the part EFM product solutions including hard services, third party procurement, workplace experience, smart FM, sustainability, and asset optimization.
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Present, sell, and defend the EFM solution to the client. Lead the development of client messaging with sales, solutions directors, and solutions excellence leaders to ensure messaging representing in client presentation and write-ups convey the EFM solution in a highly competitive and operable approach.
Justify pricing and present to clients in formal presentations. Demonstrate the value of CBRE's integrated EFM structure across all 5-6 components of EFM products.
When assigned as the FM solution architect as the lead, organize, and aggregate the global solutioning effort across all regions by interfacing with each of the regional FM solutions architects and each of the regional product solutioning teams.
Present the EFM solution in an EFM Solution Review to sales, account and sector leadership and convince internal stakeholders as to why the solution is winnable and operable. Lead the Solution Review process of the EFM solution by working with the solutions leaders and sales leaders throughout the solutioning process for feedback, validation of the solution, and workshopping.
Describe the competitiveness of the EFM solution, whether the solution meets the client's needs and ask, the winnability of the solution against CBRE's competitors, the commercial structure of the pursuit and the EFM part of the solution. Describe to internal stakeholders how the EFM solution will win.
Update and communicate the progress of the EFM solution development to internal stakeholders, leadership, and sales and solutions team members. Find potential risks, challenges, and needs from the EFM solutioning team.
Supply an EFM solution package to the operations and transitions team that explains the solution thoroughly and allows the account team to launch, run, and use the solution that has been designed.
Build the hard services and workplace staffing model outlining the technicians, facility coordinators, facility management, and workplace experience staffing models.
Coach proposed account team on solution elements and solution rollout approach.
Set up EFM Solution Strategy Session post RFP kick-off with EFM solutioning team, sales, and solutions.
Review of entire account team org structure to determine competitiveness, duplication, overlap of costs, etc.
Review of EFM commercials/staffing costs/salaries/investments to determine competitiveness, duplication, overlap of costs, etc. This occurs post pricing submission but prior to pricing committee.
Coordination and validation of all country solutions teams (BTO's and Ops teams) and solutions to bring each country solution together in to a packaged regional solution.
Liaison and collaboration with the Sector Solutions Directors to ensure that the regional solution is presented in a timely manner as part of the overall bid process.
Travel up to 60%
This role will require working in multiple time zones.
What You'll Need:
- Bachelor's Degree preferred with 15+ years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. CFM, FMA industry certifications preferred.
- Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, praising, and rewarding performance and retention is preferred.
- Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
- Motivation to impact results of a business unit, major operational segment, or enterprise-wide organization sub-function. in-depth knowledge of standard office technology products such as: Google Sheets, Docs, Slides, and GMail or Microsoft Word, Excel, PowerPoint and Outlook.
- Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the position is $200,000 annually and the maximum salary for the position is $230,000 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program.
The application window is anticipated to close on November 11 2024 and may be extended as needed. Or to express interest in similar roles, visit CBRE.com/careers.
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.