CBRE Global Workplace Solutions (GWS) works with clients to make real estate a significant contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, demonstrating the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
About the role
As part of the CMMS Governance and Administration Team you will be responsible for CMMS data administration and related questions and information (for GMARS Maximo and ServiceInsight/IFM Hub). From performing the basic routine day-to-day CMMS data administration and data loader related tasks, to providing support for the work requests call center functions (creating work orders) and providing support for the CMMS change management program and PowerApps form flows. You will apply CMMS data administration standards and mentorship documents that have been developed to enable the account to continue to be outstanding when it comes to our CMMS data confidence. You will also be required to actively listen to the client business and user needs to continue to improve the User Experience. You will need to look for ways to return value to the account by investing time to review data to look for opportunities to improve and standardize across the sites. Guide and advise less-experienced CMMS users at all of our sites on our account.
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This position is a full-time position, working on-site M-F (first shift) at the account office in Indy, with some remote flexibility when needed. This position also has some flexibility concerning the hours (daily start/stop times). This position will require some travel from time-to-time for CMMS related special projects (< 10% of the time).
What you'll do
Responsible for CMMS data administration, data loading, creating work orders from the work requests call center hotline and PowerApps form, CMMS change management program PowerApp flows and data administration, progress reporting and data analytics (for GMARS Maximo and ServiceInsight/IFM Hub). Responsible for CMMS Guidance, Training, and other Controlled Documents revisions and management in the Quality Document System (Veeva Vault). Interacting with the Operations Facilities Management shops employees and Project Management employees to understand their CMMS data administration needs and to provide guidance for when they are submitting their Right-information forms. Making sure to resolve the deficiencies that impede our ability to grow and continuously improve, keeping the core Facilities Management business in mind the entire time. From time-to-time, you will be required to build CMMS related presentations and speak to those documents in our client-facing business review meetings.
What you'll need
To perform this job successfully, an individual must be able to perform each essential duty and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Need to be comfortable with client facing responsibilities, meetings, training and CMMS and Facilities Management seminars/conferences. Must be able to work on-site in Indianapolis, Monday through Friday.
EDUCATION and EXPERIENCE: Candidates need to have CMMS Data Administration and Standardization experience with a minimum of 6 years' experience. CMMS PowerUser, Administration, and Security Groups experience of the CMMS programs Maximo and ServiceInsight/IFM Hub is highly preferred. CMMS Core Data Confidence, multiple sites Locations hierarchy building, Assets data collection (Right-Information), and Parts/Inventory (MRO) data administration experience is preferred. Facilities management industry CMMS Standards and Principles experience is preferred. Professional Microsoft Excel knowledge and experience is preferred. Professional Microsoft PowerPoint knowledge and experience building presentations is preferred. Bachelor's degree (BA/BS or equivalent experience) in MIS is a plus. Reliability Engineering Leadership and Asset Management principles and experience is a plus. Certified Reliability Leader CRL is a plus.
COMMUNICATION SKILLS: Excellent written and professional verbal communication skills are required. Professional usage of email and other forms of digital communication is key. Strong organizational and analytical skills are preferred. Ability to provide accurate, timely, and reliable service and communications to the customers is required. Able to communicate clearly and effectively with management, vendors, and other departments is key. Able to develop and deliver clear and concise presentations when needed is valuable.
Why CBRE?
When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact! Our collaborative environment is built on our shared values - respect, integrity, service, and excellence - and we value the varied perspectives, backgrounds, and skills of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential!
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.