About the role
The Tier 1 Technician requirements may vary according to client-determined assignments, but the basic job requirement is the maintenance, troubleshooting, and repair of automation systems deployed at various client data centers. The Technician III is expected to be a generalist, with multi-disciplinary skills and knowledge including electrical and mechanical equipment assessment.
*Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
What you will do
- Comply with CBRE and Client quality and safety and security standards, policies, and procedures.
- Direct Technicians I and II in conducting Operational Readiness Site Walks to verify that the NavSystem (floor taping and geotags) is in good repair. Verify work is performed and documented.
- Verification that appropriate inspections are occurring at each site and are sufficiently documented. Develop work methods to identify and replace worn, damaged, or non-functional equipment.
- Assist Tier 1 first responders during triage of robotics and automation operational issues, adding to the Tier 2 "playbook" documentation as new issues are identified and solved.
- Monitor SLOs and ensure that teams are responding in a timely and appropriate manner.
- Manage PTO and coverage logistics for direct reports
- Assist (as needed) with Preventative and Predictive maintenance and calibrations of existing equipment of the systems per well-defined schedules and procedures in place at the time the contract is initiated. Verify appropriate documentation.
- Assist with planning and execution of deployments, retrofit efforts, and creation/distribution of informational documents and procedures to the Tier 1 team.
- Provide higher level mechanical and control system technical support and troubleshooting for existing automated equipment.
- Act as the site SME (subject-matter expert) on all automation equipment.
- Direct setup and SAT of new equipment
- Update System Delivery Tracker
- Facilitate moving materials and equipment for automation
- Consistently review and resolve issues within the Client's system (Buganizer, EAM)
- Lead in continuous improvement efforts, corrective action formulation, and root-cause investigations.
- Attend meetings as requested by Manager. The Supervisor will be the direct interface with Tier 2 and Tier 3 teams on behalf of CBRE.
- Input metrics and analysis to monthly and quarterly CBRE dashboards and placemats.
- Complete training requirements as communicated by CBRE and Manager.
- Maintain certifications required to perform maintenance and sustainability efforts as directed by Manager, and monitor completion by Technicians I and II
- Complete CBRE/Manager-assigned administrative tasks in an expeditious and conscientious manner - review/approve timesheets, PTO requests, expenses, etc.
- Mentor other Technicians
- Act as site liaison with operational groups, DCOps, EHS, and Site Manager. Communicate immediately with CBRE Manager when operational or scope questions arise.
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What you'll need
- Engineering degree -or- Training and equivalent experience in an industrial maintenance position (10+ years)
- Solid understanding of electrical and mechanical systems
- Proficient use of specialized tools, DMM, and software-based tools; scripting.
- Literate with Linux OS, Codesys
- Proficiency in Google Workspace
- Ability to understand and communicate technical information upline and downline
- Expertise with networking, PLCs and HMIs, drives, motors, controllers, power supplies, cameras and vision systems, servos and encoders
- Expertise with hydraulics, gearboxes, drive assemblies, conveyors, pick-and-place, and articulated arm devices
- Solid understanding of various communications protocols
Why CBRE?
- Benefits eligible within 30 days from hire!
- 15 days of PTO and 11 holidays in the first year!
- 401K with generous match
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
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