CBRE Global Workplace Solutions (GWS) works with clients to make real estate a significant contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, demonstrating the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

About the role

As a CBRE Security Manager, you will lead all aspects of the team responsible for the security operations at a HQ Research & Development property.

• Coordinate and lead the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Function as the point of contact for ongoing communication with Building Services staff about site operations. Collaborate with department managers to resolve security needs.
• Develop and implement security policies and procedures.
• Ensure compliance with Global Security standards as well as local security policies & procedures.
• Plan and coordinate security operations for specific events.
• Coordinate budgets for security operations.
• Run and lead all aspects of security staff including Security Officers, SOC Operators and off-duty LEO response team.
• Coordinate response for emergencies and incidents.
• Provide subject matter expertise in security operations and solutions.
• Serve as point of contact for security systems at client site.
• Handle life cycle replacement of security systems.
• Lead security vendors and coordinate repairs of security hardware.
• Coordinate and lead all aspects of programs and policies, including access control, visitor management program, and key control.
• Coordinate with key customers and leadership to ensure physical security needs are met at client site.
• Perform audits associated with client operating procedures, physical security systems, and key control.
• Assist client Health, Safety & Environment department as directed by local leadership.
• Support account and account leadership in achieving compliance and quality objectives around security operations.
• Develop and implement strategic security initiatives and projects in coordination with local leadership.
• Develop and maintain positive relationships and rapport with key internal team members and external partners.
• Support and contribute to the site business continuity planning ensuring timely response to incidents to minimize business disruption.
• Assist in planning, budgeting, procurement, implementation, and management of physical security operations.
• Manage key supplier relationships across the account.
• Assist in developing standard procedures and key documentation.
• Develop key performance indicators and lead performance metrics for security vendors.
• Maintain regular performance review meetings with account leadership and security vendors.
• Liaison with internal or external auditors for security and compliance audits.

• Preferred Bachelor's Degree or equivalent experience in Criminal Justice, Security, Law Enforcement, Business Management or equivalent education or experience.
• 5+ years of progressive experience leading security operations.
• Knowledge of operational security delivery, including technical experience with access control and video surveillance technologies.
• Ability to communicate effectively with both technical and non-technical individuals regarding physical security.
• Experience in vendor contract management and budget negotiations, as well as possessing a well-established network within the security profession.
• Ability to exercise strong leadership during incident response.
• Skilled in developing metrics and in conducting security related trend analysis.
• Change management experience in a Research & Development and/or GxP environments or other regulated industry, nice to have.
• Have or be in process of acquiring ASIS certification such as CPP, PSP, PCI, APP, or other physical security certifications such as CPTED, nice to have.
• Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads up to 50lbs.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and balance problems.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job field and department.