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Quality & Compliance Manager/Healthcare Facilities

AT CBRE
CBRE

Quality & Compliance Manager/Healthcare Facilities

Portland, OR

About the role

As a CBRE Quality and Compliance Manager, you will be responsible for supporting quality assurance and quality control deliverables for small to medium-sized clients.

This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.

What you'll do

  • Implement both company and client compliance programs and participate in continuous improvement objectives.
  • Communicate initiatives and issues across the functional areas. Report compliance status to stakeholders regularly.
  • Maintain and present compliance documentation.
  • Track the success of the quality-of-service initiatives for non-regulated services.
  • Report Compliance and other metrics to the client during review meetings. Escalate and notify both internal and client Sr. management of quality and compliance issues.
  • Implement the inspection readiness programs. Assist with audits as well as serve as a resource for quality operations.
  • Work closely with internal and client EHS and management to coordinate and implement periodic fire drills.
  • Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
  • Apply knowledge of own subject area and how own field integrates with others to achieve team and departmental objectives.
  • Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

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What you'll need

Bachelor's Degree in Engineering or Facilities Management preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Must have an appropriate license and/or certification where required by law.

Relevant healthcare facilities or engineering credentials preferred.

Experience and working knowledge of healthcare regulatory compliance, CMS, NIAHO, NFPA, ISO, federal, state, and local regulations.

Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.

Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job subject area and department.

In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

Extensive organizational skills with a strong inquisitive approach.

Why CBRE?

  • At CBRE, we admire creativity, innovation, and partnership, and we offer endless opportunities for growth. We are a direct hire company that provides everything from competitive pay, Health, Dental, Vision, Pet Insurance, and 401k Match programs.

Disclaimer

  • Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

Find out more

Client-provided location(s): Portland, OR, USA
Job ID: CBRE-178515
Employment Type: Full Time