• Guide projects or programs, from start to finish, to achieve target goals.
• Facilitate regular meetings to review status for active and pending projects or programs. Ensure all functions remain on schedule and issues get resolved or escalated.
• Present routine reports, including status reports and project summaries.
• Gather data and summarize to facilitate review and decision-making

Recommend and help implement account process improvements.

Coordinate standing & recurring account governance calls, including scheduling, compiling content and, where needed, call facilitation. Examples include Weekly Staff call, Monthly Global Operations call and Monthly Deliverables calls (AMS, APAC, EMEA).

Develop and coordinate global and regional account team communications, including:

• Quarterly Account Newsletter
• Quarterly Account Awards Program
• Semi-Annual Townhall Calls

Manage and maintain key contract documents, including Master Service Agreement, Local Country Agreements, Annual KPI Metrics, etc.

Have a broad knowledge of own job discipline and working knowledge of other job disciplines and service line functions.

Lead by example and model behaviors that are consistent with CBRE RISE values. May convince to reach an agreement.

Impact the quality of own work and the work of others on the team.

Work within broad guidelines and policies.

Explain complex information to others in straightforward situations.

What You'll Need:

• Good written and verbal communication skills. Able to present information with ease.
• Intermediate skills with Microsoft Office Suite, MS Outlook, MS Project, and intranet/internet.
• A combination of relevant experience and education totaling 3-5 years.
• Understanding of existing procedures and standards to solve slightly complex problems.
• Ability to analyze possible solutions using technical experience to apply appropriate judgement and precedents.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• Advanced math skills. Ability to calculate complicated figures such as percentages, fractions, and other financial-related calculations.

Why CBRE?

When you join CBRE you will have the support and resources of a global firm where an entrepreneurial mentality is encouraged. You'll realize your potential with exciting work, fast-paced assignments, an environment of constant learning and dedication to results! To enable your success, we provide the best tools, training and leaders in the industry.

Our culture is built on our RISE values and reflects the needs and perspectives of our clients and our people. Our work is guided by our North Star: Crafting the real estate solutions of tomorrow, so businesses and people thrive.

Coming to work for CBRE, you will receive a comprehensive benefits package, 401k, and extraordinary perks such as career growth and longevity!

Disclaimer

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccomodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

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