What you'll do

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Supervises personnel assigned to mail services, including establishing work schedules,
• assigning tasks, cross-training staff to perform shipping/receiving duties as back-up, and evaluating and
• developing performance.
• Maintains records of the mailing costs incurred by each business unit or department.
• May perform other duties to include delivery of mail, packages, copy products and stationary to assigned
• group/location per daily schedule. Ensure that all packages received/delivered are shipped and/or
• delivered same day, or alternatively consignee with be advised of next day delivery.
• May perform other duties to include but not limited to monitoring on-line production/copy requests, setup
• of conference rooms for client meetings, and answer telephones in a professional manner, direct calls,
• and take messages.
• Seeks ways to reduce mailroom costs; implements cost savings programs and procedures to increase
• efficiency
• Recommends change to mail services policies and procedures to Manager; maintains policy and
• procedural manuals for mailroom operations; informs mailroom personnel of changes made to policies
• and procedures
• Conducts personnel meetings as necessary in regard to safety, procedures, and operations.
• Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES

Provides formal supervision to individual employees within single functional or operational area.

Recommends staff recruitment, selection, promotion, advancement, corrective action and termination.

Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and

delivers performance appraisal for staff. Mentors and coaches team members to further develop

competencies. Leads by example and models behaviors that are consistent with the company's values.

What you'll need

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

EDUCATION and EXPERIENCE

• High School diploma or GED equivalent required
• A minimum of 4 years of related work experience in warehouse, shipping and receiving.
• Previous supervisory and Mail Services experience preferred.

COMMUNICATION SKILLS

Excellent written and verbal communication skills. Strong organizational and analytical skills.

Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively

present information. Ability to respond effectively to sensitive issues.

Comfortable meeting and engaging with new people.

Warm and engaging demeanor. Ability to assess circumstances, empathize and offer help.

FINANCIAL KNOWLEDGE

Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate

figures such as percentages, discounts, and commissions. Conducts advanced financial analysis.

REASONING ABILITY

Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems

involving several options in situations. Requires advanced analytical and quantitative skills.

OTHER SKILLS and/or ABILITIES

Intermediate skills with Microsoft Office Suite, handheld mobile technologies and applications.

Ability to use computer system to record materials received and shipped.

Physical ability to assist with warehouse operations. Able to lift 50 lbs.

Why CBRE?

We lead by example, guided by the needs of the cities we inhabit, the communities we build, and the world we live in. The more perspectives we have, the more dimensions we're able to see. A culture of respect, integrity, service, and excellence shapes our approach to every opportunity.

Our competitive and comprehensive benefits program was designed to make sure you feel valued with benefits that support the mental, physical, emotional, and financial health of you and your family.

Maintain your career momentum with the best tools and training in the industry. You'll have everything you need to thrive in your role: challenging work, dedication to results, fast-paced assignments, and a culture of constant learning.

Diversity, equity, and inclusion (DE&I) are more than just values- they're a competitive advantage. By crafting a place where our employees are recognized for their contribution and given a chance to grow, we regularly open ourselves and our business opportunities.

New York Residents: CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience.

The minimum salary for the Mail Services Supervisor position is $60,000 annually and the maximum salary for the Mail Services Supervisor position is $75,000 annually.

The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

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