Global Workplace Solutions (GWS) - Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability resulting in an agile and efficient service delivery.

In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.

About the role

As a CBRE LIS/LTS Manager, you will assist managing the team responsible for providing client support.

• Manages, directs, and schedules day-to-day and long-range activities for defined Pharma Services scope and ensures that all programs and procedures of the Pharma Services staff are being properly implemented.
• Reviews work to ensure compliance with performance, safety, statutory, regulatory requirements, company policies, standards, and procedures.
• Supports the development and administration of department budget. Reviews and approves all expenditures for tools, equipment, supplies, materials and additional contract requirements.
• Processes performance metrics; tracks, analyzes, and reports performance in terms of quality, safety, cost, and customer satisfaction. Takes corrective action to bring about required change and ensures contract requirements have been executed at a level above the specified standards.
• Manage contractor specifications, problems/issues, performance, and administration.
• Ensures supply of spare parts and consumables for in-scope Pharma Services.
• Manages the day-to-day operations, ensuring services are provided in a cost-effective, safe, timely, and compliant manner in accordance with the approved budget and the contractual obligations specified by the customers.
• Coach others to develop in-depth knowledge and expertise in most or all areas within the function.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Anticipates potential objections and persuades others, often at senior levels and of divergent interest, to adopt a different point of view.

• Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
• Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more.
• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Extensive organizational skills with a strong inquisitive mindset.
• Highly sophisticated math skills. Ability to calculate somewhat complex figures such as percentages, fractions, and other financial-related calculations.