Manage, plan, coordinate, and schedule the workload, completion time frames, and daily activities of the support team members to ensure effective delivery of services.

Provide supervision and leadership of a service team that ensures the efficient and safe maintenance of client location(s). Develop a detailed daily workforce schedule by technician crew ensuring all skills, requirements and resource availability is met.

Manages all technical training requirements including competency assessments, critical services training, and scenario training exercises.

Communicates with client and facility occupants to ensure customer satisfaction and enhance opportunities to expand contract scope.

Oversees the on-site activity of sub-contractors performing hard services.

Available on-call 24/7 to provide telephone assistance or emergency response to the facility.

Ensures compliance to all city, state, and federal license and certification requirements.

Apply advanced knowledge to seek and develop new, better methods for accomplishing both individual and department objectives.

Showcase expertise in own job discipline and in-depth knowledge of other job disciplines within the organization function.

Coach others to develop in-depth knowledge and expertise in most or all areas within the function.

Lead by example and model behaviors that are consistent with CBRE RISE values.

Anticipate potential objections and persuades others, often at senior levels and of divergent interest, to adopt a different point of view.

Impact the achievement of customer, operational, project, or service objectives across multi-discipline teams. Work is guided by functional policies which impact the design of procedures and policies.

Contribute to new products, processes, standards, and/or operational plans in support of achieving functional goals.

Communicate difficult and complex ideas with the ability to influence.

WHAT YOU'LL NEED

High School Diploma, GED, or trade school diploma with 5-8 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered. Prior shift leader or supervisory experience preferred.

Previous Experience working in critical facilities such as: data centers, life sciences, healthcare preferred.

HVAC Certification preferred (Universal CFC, Refrigeration, etc)

Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more.

The innovative mentality to develop methods that go beyond existing solutions.

Ability to solve unique problems using standard and innovative solutions having a broad impact on the business.

In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

Expert organizational skills with an advanced inquisitive mindset.

Highly sophisticated math skills. Ability to calculate somewhat complex figures such as percentages, fractions, and other financial-related calculations.

Why CBRE?

A culture of respect, integrity, service, and excellence crafts our approach to every opportunity!

We are guided by the needs of the cities we inhabit, the communities we build and the world we thrive in.

BENEFITS

- Benefits start 1st of the month following your hire date: medical, dental vision, 401k, etc.

- First year of employment - 15 Days of PTO. Year 1 - 4 of employment 20 days of PTO!

- Internal advancement available after 6 month mark

- Competitive Pay

DISCLAIMERS

- Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.