About the role

The purpose of this position is to lead all aspects of contractor management/soft services operations onsite along with related performance metrics for a pharmaceutical headquarters and research lab site in Summit, New Jersey.

What you'll do

Leads janitorial, landscaping, pest control, shipping / receiving, food service, mailroom, and waste services ensuring work is completed in accordance with account Key Performance Indicators.

Build and maintain a trusted client relationship. Negotiate with clients, partners, and associates to resolve conflicting priorities

Responsible for compliance with national and local codes and regulations. Examples include fire and life safety, environmental, or industry/client specific third-party compliance standards such as JCAHO, ISO 14001, etc.

Leads vendor performance on all existing/new regional outsource provider service contracts and ongoing administration of the Request for Proposal process to ensure the best pricing and service level performance. May assist with contract reviews and amendments.

Coordinates safety programs to make sure they're implemented and adhered to in conjunction with client specific safety requirements, and actively promotes working safely and the importance of safe work practices.

Responsible for client account inspections of all facilities. Documents inspection report results and rectifies any issues, concerns, etc. with client.

Supervisory responsibilities

This person will supervise multiple soft service providers.

What you'll need

High School diploma or equivalent experience or GED (General Education Degree or equivalent experience) required. Bachelor's degree preferred. Minimum of 4 years of related experience of leading related soft services operations.

Experience in Pharmaceutical / Life Sciences industry preferred.

Requires basic knowledge of financial terms and principles. Ability to handle budgets and forecast spend.

Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc.

Disclaimers

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.