About the role
As a CBRE Business Systems Associate, you will be responsible for providing sophisticated support and technical help for basic issues related to a variety of software applications.
This role is part of the Business Systems Job Function. They are responsible for working with internal partners and business units to develop, install and improve new and current systems.
What you'll do
- Identify sophisticated issues, research causes, and provide solutions for software application issues.
- Review security and data reports to ensure compliance with established policies and procedures.
- Run detailed reports in response to client inquiries. Respond to requests to solve sophisticated software support used by internal teams.
- Log, track, and assign work tickets with external product vendors or support organizations.
- Assist in application implementations and testing end-user processes using defined guidelines.
- Work in some phases of systems analysis and consider the business implications of the application of technology to the current business environment.
- Provide informal help to jr. team members including functional guidance and training.
- Capture and analyze data to identify and tackle complex problems that arise with little or no precedent. May recommend new techniques.
- Impact own team and other teams whose work activities are closely related.
- Suggest improvements to existing processes and solutions to improve the efficiency of the team.
- Ability to analyze data and business processes to identify trends, patterns, and areas for improvement.
- Understanding of key business processes and concepts, including project management and operations.
- Skills in finding effective solutions to business problems and challenges.
- Attention to detail in analyzing and documenting business processes and requirements.
- Proficiency in handling a diverse range of tasks and projects concurrently, ensuring timely completion.
- Ability to work effectively within a team and collaborate with various departments.
- Flexibility to adapt to changing business needs and technologies.
- Strong desire to continually improve and stay up-to-date with industry trends and standard methodologies.
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What you'll need
- High School Diploma or GED with 3-4 years of job-related experience.
- A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
- Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
- Experienced with data analysis tools (SQL, Power BI, Power Automate) and knowledge of basic business intelligence and data visualization tools.
- In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Forms and SharePoint.
- Advanced organizational skills with an inquisitive mindset.
- Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.
- Both verbal and written communication skills are essential for documenting requirements, presenting findings, and interacting with stakeholders.
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Why CBRE?
When you join CBRE you will have the support and resources of a global firm where an entrepreneurial mentality is encouraged. You'll realize your potential with exciting work, fast-paced assignments, an environment of constant learning and dedication to results! To ensure your success, we offer outstanding tools, training, and industry-leading leaders.
Our culture is built on our RISE values and reflects the needs and perspectives of our clients and our people. Our work is guided by our North Star: Crafting the real estate solutions of tomorrow, so businesses and people thrive. Coming to work for CBRE, you will receive a comprehensive benefits package, 401k, and extraordinary perks such as career growth and longevity!
CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Business Analyst position is 80,000.00 annually [or $38.46 per hour] and the maximum salary for the Business Analyst position is $85,000.00 annually [or $40.86 per hour]. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program.
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
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