About the Role:
As a CBRE Assistant Facilities Manager, you will be responsible for a combination of advanced facilities work in regulated spaces.
The purpose of the CBRE Assistant Facilities Manager position is to partner with the Facilities Management team in coordinating the completion of multiple functions related to building operations and maintenance for a commercial facility, campus, or a portfolio of buildings.
What You'll Do:
- Point of contact for all front-line clients on various requests.
- Allocate work orders and schedule repairs from client requests submitted in various ways - Call center, email, or the Service Insight work order system.
- Coordinate with trades personnel on maintenance tasks, corrective, and preventative.
- Review data from work order reports and create and present performance and progress status reports to management. Make suggestions on how to improve efficiency.
- Apply general knowledge of standard principles and techniques/procedures to accomplish assigned tasks and solve routine problems.
- Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
- Have a broad knowledge of own job discipline and some knowledge of several job disciplines within the function.
- Has a direct impact on the team objectives as well as the objectives of related teams.
- Ensure personal and team outcomes have a positive impact on customer objectives.
- Explain complex information to others in straightforward situations.
- Review all work orders, proposals, department files, and other paperwork submitted by vendors for accuracy and compliance.
- Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus.
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What You'll Need:
- Bachelor's Degree preferred with 2-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
- Understanding of existing procedures and standards to solve slightly complex problems.
- Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedent.
- In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Strong organizational skills with an inquisitive mindset.
- Customer service experience preferred.
- Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
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