Be essential at Cars Commerce
At Cars Commerce, we’re fanatical about simplifying everything about car buying and selling. We do right by our customers and consumers to better connect the industry with simplified and tierless technology to enhance, measure and drive local automotive retail. Whether through our No.1 most recognized marketplace, Cars.com, our industry-leading digital experience, Dealer Inspire, our trade and appraisal technology, AccuTrade, or our new Cars Commerce Media Network, Cars Commerce is essential for success in the automotive industry.
No one ever travels alone here: at its core, Cars Commerce is collaboration. In fact, it’s built into the very fabric of our shared values. We like to say we Rise Together – putting people at the center of what we do, from consumer to customer to community. Life at Cars Commerce makes it easy when we share the ethos to be Open to All, encouraging open-minded communication because we know diverse thinking yields better outcomes. But critical to our success is Caring to Challenge and Taking Ownership, fueling a competitive spirit in a respectful environment where we think about tomorrow but act today. At our foundation, we have integrity, Doing the Right Thing, even when it’s hard. It’s our shared commitment to these values that makes Cars Commerce a place where growth becomes not only possible, but downright unavoidable.
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But don’t take our word for it. As a U.S. News & World Report Best Company to Work For in 2024, we're obsessive about the employee experience. We are among the top 20% being declared “Best” of our industry based on six critical factors that are important to employee wellbeing, like quality of pay, benefits, work life balance and more.
An Enterprise Performance Manager (“EPFM”) is responsible for retaining and growing client relationships with the nation's top Automotive Groups. This role manages an assigned book of business which consists of one to several large Groups and engages with both corporate marketing teams and individual dealer contacts in some cases.
The nature of this role positions the EPFM as a primary point of contact that specializes in Dealer Inspire products and services and uses this knowledge and expertise to advise and build strategies with their assigned dealer partners. This role resides within Dealer Inspire’s Major Accounts team focusing specifically on the top ~100 groups in the nation.
The following will be just a few of the responsibilities you will be assigned:
- Maintaining, retaining, and building client relationships both at the store and corporate level
- Present & discuss digital strategy on a regular cadence through weekly calls, monthly performance reviews, and quarterly business reviews
- Educate clients on Dealer Inspire website and product capabilities
- Staying on top of industry trends to help develop group specific strategies
- Work seamlessly with a wide range of different departments internally and externally
- Apply project management disciplines to fulfill customer needs across their entire portfolio of dealers
- Coach and mentor supporting team members to maximize service levels
ABOUT YOU:
A successful Enterprise Performance Manager requires excellent communication and analytical skills, digital marketing experience, project management capabilities, and the ability to enjoy working in a fast-paced environment.
Required Skills:
- Excellent customer service and relationship building skills
- Knowledgeable in digital marketing including social media, SEO, SEM, and analytics
- Must be very organized, punctual, and detail-oriented
- Fast learner & interested in new technologies
- The ability to remain cool under pressure
- Automotive Knowledge
- Digital Advertising experience
- Project Management experience
- 3+ Years of experience
- Willingness to travel
Strong knowledge of:
- Digital marketing
- Account management
- Google Analytics
- SEO
- Paid search
- Social Media
#LI-Remote #LI-EJ
In this spirit of pay transparency, we are excited to share the compensation for this role. The range is expressed as total target compensation (base salary + variable). If you are hired at Cars Commerce, your total target compensation will be determined based on factors such as skills and/or experience. If the range is close to what you're seeking, then we encourage you to apply and learn more about the total compensation package and benefits for this position.
Our Comprehensive Benefits Package includes:
- Medical, Dental & Vision Healthcare Plans
- 401(k) with Company Match + Immediate Vesting
- New Hire Stipend for Home Office Set-Up
- Employee Stock Purchase Program
- Generous PTO
- Refuel - a service based recognition program where employees receive additional paid time away to learn grow and reset
- Paid Holidays, Floating Holiday, Volunteer Day, Recharge Day
- Learn more about our Benefits, Perks, & Culture on our LinkedIn Life Pages!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. California Applicants: Click here to review our California Privacy Policy for Applicants. For current employees, please click here to review our California Privacy Policy for Employees.