Who we are
At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we're the largest and fastest-growing automotive marketplace, and we've been profitable for over 15 years.
What we do
The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus-our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride!
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CarOffer fully became part of the CarGurus (NASDAQ: CARG) family in 2023, and is an industry leader in the digital wholesale marketplace. We are automating a dealer's ability to buy, sell, and trade cars. By bringing these two companies together, we are giving consumers and dealers alike the power to reach their destination through a full suite of digital transaction platforms. With ~14,000 dealerships in the CarOffer network, we make it easy for our dealer customers to automate inventory, connect with the right buyers, and ultimately grow their profitability.
Role overview
CarOffer is revolutionizing the automotive wholesale industry with cutting-edge technology and data-driven solutions. As a Regional Performance Manager, you will be responsible for driving dealer performance, optimizing platform utilization, and ensuring our partners achieve maximum success using CarOffer's solutions. This role focuses on analyzing dealer engagement, improving operational efficiency, and collaborating with internal teams to drive growth and retention. The ideal candidate is a strategic thinker with strong analytical skills and a deep understanding of the automotive wholesale marketplace.
What you'll do
Dealer Performance & Optimization
- Monitor dealer engagement and performance metrics across the region.
- Develop and implement strategies to maximize dealer success on the CarOffer platform.
- Identify underperforming dealers and execute action plans to improve adoption and transaction volume.
- Conduct performance reviews and provide coaching to dealer partners to optimize their inventory strategy.
Operational Execution & Best Practices
- Ensure dealers are effectively utilizing CarOffer's buying and selling tools.
- Virtual training sessions on platform best practices.
- Assist dealers in refining their pricing, inventory acquisition, and sales strategies using CarOffer's data insights.
- Work closely with internal teams to streamline processes and enhance the dealer experience.
Data Analysis & Reporting
- Track and analyze dealer performance data to identify trends and areas for improvement.
- Develop reports and present insights to leadership on regional dealer activity.
- Utilize CarOffer's analytics tools to drive data-informed decisions that enhance dealer performance.
Relationship Management & Collaboration
- Serve as the primary performance contact for dealers in the assigned region.
- Foster strong relationships with key dealer partners to ensure long-term success.
- Work cross-functionally with Sales, Support, and Product teams to address dealer needs and feedback.
- Represent CarOffer at industry events and dealer meetings to drive brand awareness and engagement.
What you'll bring
- Education: Bachelor's degree in Business, Automotive Management, or a related field (preferred).
- Experience: 5+ years in automotive wholesale, dealership operations, performance management, or a related role (required).
- Strong understanding of dealer inventory management, vehicle pricing, and wholesale market dynamics.
- Exceptional data analysis skills with the ability to translate insights into actionable strategies.
- Strong communication, coaching, and relationship-building abilities.
- Experience working in a technology-driven automotive environment is a plus.
- Proficiency in CRM tools, performance management software, and Microsoft Office Suite.
Working at CarGurus
We reward our Gurus' curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.
We welcome all
CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential-starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That's why we hope you'll apply even if you don't check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid